Comments from new paid subscriber

Questions or comments related to the website and forums. Please no questions related to MailWasher
Ratfancy
Rattled Rabbit
Posts: 4
Joined: Wed Jun 24, 2020 8:22 am

Comments from new paid subscriber

Wed Jun 24, 2020 8:29 am

Just wondering how long it takes for MailWasher to "learn". I'm seeing way too much spam slipping through, so my confidence level is low after five days of usage. I have to go through each and every email so that I don't have good emails marked spam, and obvious spam marked good. Silverdating, VISA offers, obvious Netflix fishing emails, and many many obvious fishing emails are marked good. Will this improve? How long will I have to be this scrupulous?
User avatar
rusticdog
Firetrust Monkey
Contact:
Posts: 14814
Joined: Mon Jun 13, 2005 6:27 pm

Re: Comments from new paid subscriber

Wed Jun 24, 2020 11:34 am

Hi there

It's not about time rather MailWasher having good data. How many emails do you typically get a day ?

MailWasher does treat emails with more uncertainty early on, while the good/bad lists build up.
TWHGM
It begins with a single step
Posts: 1
Joined: Mon Jun 29, 2020 1:25 pm

Re: Comments from new paid subscriber

Mon Jun 29, 2020 1:28 pm

That has been my biggest disappointment, that it does not "learn" and I am still getting tons of spam. I realize that spammers change domains on a daily basis. But you think it would figure out that anything with the same subjects is junk. The spam filter tools are not explained. I would like to know which should be set to high numbers and which to low.
User avatar
rusticdog
Firetrust Monkey
Contact:
Posts: 14814
Joined: Mon Jun 13, 2005 6:27 pm

Re: Comments from new paid subscriber

Mon Jun 29, 2020 1:35 pm

TWHGM wrote:
Mon Jun 29, 2020 1:28 pm
That has been my biggest disappointment, that it does not "learn" and I am still getting tons of spam. I realize that spammers change domains on a daily basis. But you think it would figure out that anything with the same subjects is junk. The spam filter tools are not explained. I would like to know which should be set to high numbers and which to low.
You shouldn't need to change any of the Learning numbers. Under Settings >> General >> Checking Mail >> set the Spam Throttle to 500 lines per email, that will give MailWasher more email content to work with and would help accuracy.
Ratfancy
Rattled Rabbit
Posts: 4
Joined: Wed Jun 24, 2020 8:22 am

Re: Comments from new paid subscriber

Mon Jul 06, 2020 4:07 pm

My filter to delete senders "newsletter@" is not working. How to make it work?
User avatar
rusticdog
Firetrust Monkey
Contact:
Posts: 14814
Joined: Mon Jun 13, 2005 6:27 pm

Re: Comments from new paid subscriber

Mon Jul 06, 2020 4:32 pm

Ratfancy wrote:
Mon Jul 06, 2020 4:07 pm
My filter to delete senders "newsletter@" is not working. How to make it work?
I asked in the other thread that you commented if you can post a screenshot or more details of the filter.

I assume you have the filter set to :
If the FROM, CONTAINS, PLAIN TEXT
newsletter@
User avatar
Digerati
Microsoft MVP
Location: Nebraska, USA
Posts: 1650
Joined: Thu Jul 24, 2008 3:16 pm

Re: Comments from new paid subscriber

Tue Jul 07, 2020 2:35 am

That has been my biggest disappointment, that it does not "learn" and I am still getting tons of spam.
If it was as easy as you suggest, spam would have been defeated and eliminated 20 years ago.

I certainly wish it was so easy but the bad guys are not stupid. In fact, they are very cleaver, constantly making changes to thwart and stay 1 step ahead of such learning tools, and to make their emails appear totally legitimate to the detection algorithms, and to us humans too.

It is a difficult, if not impossible balance to tag each and every spam as spam without tagging some legitimate emails as spam (false positives). And for many, including me, having a spam blocker incorrectly tag legitimate emails as bad is a worse offense.

For example, if you are a gmail user (even if you use MailWasher or an email client to access your gmail emails), you need to visit your gmail spam folder directly every 3 weeks because I assure you, there will be legitimate emails in there among the 100s of spam. :( I say every 3 weeks because Google automatically deletes purges the spam folder of tagged emails every 30 days.

It is because "false positives" are so common, you will frequently see new contacts advise us to check our spam folders for their emails. Why do that if properly tagging emails (one way or the other) was so easy?

It is important to note too, how did the spammers get your email address? It is likely you gave it to someone who then gave it to someone who gave (or sold) it to the spammers. Or your computer was infected and your email address stolen. Or one of your contacts had their computer hacked. Or one of your contacts forwarded a joke to a 100 people and one of their computers was hacked.

Over the years, I have tried just about every spam filter/blocker out there. From free to commercial, from Google/Gmail to that provided by my ISP (Cox). And I keep coming back to MailWasher. No, it is not perfect. But if perfection was possible, spam would have been eliminated years ago and there would not be dozens of spam filters out there.

FOR ME - I have 6 email accounts from my ISP and Gmail that I receive 50 - 60 emails sent to everyday. MailWasher Pro makes it simple to organize, sort, delete those I don't need to keep, and keep those I want to keep - all from one inbox without worrying I might accidently download onto my computer something malicious.

And since I have set filters to name and color-code all the legitimate emails I regularly get, MailWasher Pro makes it simple to spot tagged spam, but also emails that were not tagged as spam but were not tagged by one of my filters too. Those "exceptions" are then easy for me to manage manually for keeping, deleting, or marked for learning.
Image Bill (AFE7Ret)
Freedom is NOT Free!
Image Windows and Devices for IT, 2007 - 2018
Heat is the bane of all electronics!
─────────────────────
Ratfancy
Rattled Rabbit
Posts: 4
Joined: Wed Jun 24, 2020 8:22 am

Newletter filter not working

Wed Jul 08, 2020 2:52 am

My "newsletter@" filter is not working - any ideas? Thanks!
newsletter.JPG
newsletter.JPG (65.68 KiB) Viewed 236 times
newsletter filter.JPG
newsletter filter.JPG (83.19 KiB) Viewed 236 times
User avatar
rusticdog
Firetrust Monkey
Contact:
Posts: 14814
Joined: Mon Jun 13, 2005 6:27 pm

Re: Comments from new paid subscriber

Wed Jul 08, 2020 9:44 am

OK, that looks good. So it's possible the FROM field is encoded.

When encoded the text will look a little like gibberish. MailWasher runs the filters over the text before being decoded. What you see in the Email Header section you posted is in the decoded state as well.
If you click on the Source tab, and look for the line in the header that starts with FROM. Does it read like the above, or does it an odd mix of other characters.

You could also go into Settings >> Spam Tools >> Blacklist >> click the option Wildcard Expression >> in the field provided enter newsletter@* >> click Add. That will blacklist these kinds of addresses.

Return to “General Site”