Overcharged for Renewal
- dermaman59
- Student Sheep
Post
Overcharged for Renewal
I just renewed my subscription for MailwasherPro for one year.. The price shown was $24.95 USD for one year... I got an email stating that my subscription was renewed and my CC was charged $54.91... This is INCORRECT.. I emailed Firetrust Support but the emails keep coming back "undeliverable??" How do I go about getting this corrected??
- rusticdog
- Firetrust Monkey
Post
Re: Overcharged for Renewal
As well as your renewal, the transaction I can see shows another purchase of a MailWasher license. So I assume that wasn't supposed to be there ?
Also what email address are you trying to contact support on ?
Also what email address are you trying to contact support on ?