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Questions or comments related to the website and forums. Please no questions related to MailWasher
walscho
Rattled Rabbit
Posts: 2
Joined: Sat Nov 27, 2021 8:29 am

Login

Sat Nov 27, 2021 8:41 am

I just downloaded Mailwasher but when clicking on 'check mail' nothing shows' up.

Thanks for your help.
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Login

Sat Nov 27, 2021 6:39 pm

Does the Event Log light up when you check for messages ? You could just send yourself a test message, do a Check Mail in MailWasher and see if it loads.

At a guess though, there is a setup issue and MailWasher is unable to access the account, so under Settings >> Accounts >> Incoming >> check the username and password details are correct for the account.
walscho
Rattled Rabbit
Posts: 2
Joined: Sat Nov 27, 2021 8:29 am

Re: Login

Sun Nov 28, 2021 4:54 am

Thank you for your reply, but still no dice.
The user name and password are correct.

Thanks again!
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Login

Sun Nov 28, 2021 8:14 am

If it's for the GMail account, you need to be sure Less Secure Apps is turned on here https://www.google.com/settings/security/lesssecureapps

Or probably better, create an App Password, this is a special password to use in MailWasher and you main password stays the same
https://support.google.com/accounts/answer/185833?hl=en

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