paid $34 for upgrade

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cecilia_000_99
It begins with a single step
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Joined: Tue Aug 31, 2010 11:35 am

paid $34 for upgrade

Tue Aug 31, 2010 11:42 am

I couldn't find a topic to attach this to so please forgive me making this a new message.

I have had MailWasher Pro for several years and yesterday purchased the new version.

It seems from messages on this forum that I was eligible for a reduced fee but there was no indication or request for previous registration key when I hit the Buy button.

I suppose a refund is now out of the question?
cecilia_000_99
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stan_qaz
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Location: Gilbert, Arizona
Posts: 8671
Joined: Fri Jul 25, 2008 5:13 am

Re: paid $34 for upgrade

Tue Aug 31, 2010 11:45 am

Folks usually ask that in the MW 2010 forum down a couple. :-)

The Firetrust folks are good at sorting out issues like yours, I'll PM one of them to make sure they see your message up here.
I am not a Firetrust employee just a MW user.
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First rule of computer consulting: Sell a customer a Linux computer and you'll eat for a day,
sell a customer a Windows computer and you'll eat for a lifetime.
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rusticdog
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Posts: 13903
Joined: Mon Jun 13, 2005 6:27 pm

Re: paid $34 for upgrade

Tue Aug 31, 2010 3:41 pm

cecilia_000_99 wrote:I suppose a refund is now out of the question?
cecilia_000_99
No of course not :)


The newsletter would have been for a $10 USD update to get two Licenses. Buy 1 get 1 free.....so if you want the other let me know and I'll create this for you.

The annual renewal is $10 USD, so just let me know if you want a partial refund for the extra you paid, or if you want me to add another 2 years to your existing License.

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