Mail keeps vanishing from server

[colinhawkes]

Could anyone help me please, I am having a problem with MailWasherPro 2011. If I don't use MW for a couple of weeks all of my emails stay on the server untill I delete them, but when using MW every now and again when I check my emails everything is fine and all the emails are there, but later in the day I check MW again and all of the emails have vanished from the server from all three POP accounts. I have TBird 6 set to leave all messages on the sever untill I delete them so that is not causing the problem. A few weeks ago I had not used MW for over six weeks and the problem never reared it's head so it has to be MW that is causing the mail to vanish. But WHY.!!!

Under settings>email account>incoming I have unticked store cached emails but it has made no difference.

Colin.

[Pierre]

Please post this in correct forum else you may not receive an answer.

http://forum.firetrust.com/viewforum.php?f=50

[colinhawkes]

So which one is it.

[stan_qaz]

This one:

http://forum.firetrust.com/viewforum.php?f=50

The new MailWasher Pro : 2011

not this one:

http://forum.firetrust.com/viewforum.php?f=31

General Tech. Help
Computer problems not related to MailWasher or other Firetrust programs getting you down. Put the geeks to the test by asking about your problem here.

You can easily see if MW is the problem, look in the recycle bin and if the messages are not there MW didn't do the deletion.

If MW is innocent look to your mail program settings in the delete from server area or your ISP's mailserver delete on read policy for old mail.