Blacklisted email address has taken over

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Laughton3
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Joined: Wed Apr 27, 2011 4:25 pm

Blacklisted email address has taken over

Postby Laughton3 Sat Oct 01, 2011 9:15 am

A previously blacklisted email address appears to have taken over the "Good" status column on some emails, so they were assigned to Recycle Bin. This is bothersome since it was a particularly difficult bad email address to get rid and required Firetrust intervention the last time.

Can send screen shot.
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stan_qaz
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Joined: Fri Jul 25, 2008 5:13 am
Location: Gilbert, Arizona

Re: Blacklisted email address has taken over

Postby stan_qaz Sat Oct 01, 2011 10:18 am

You posted this in the General Tech help forum, so we don't have a clue if you are running MW 2011 or MW v6 so there isn't much I can offer.

In either version if an address is blacklisted you should be able to find it in the blacklist menu and remove it. Once you do that exit and restart MW and the list should no longer show the entry or be blacklisting your e-mail.

If this doesn't work for you try posting in the forum for your version of MW (just below this one) and include a screenshot of the message showing the from address and the status column and the blacklist entry for the problem address and someone should be able to assist.
I am not a Firetrust employee just a MW user.
--
First rule of computer consulting: Sell a customer a Linux computer and you'll eat for a day,
sell a customer a Windows computer and you'll eat for a lifetime.
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TrustFire
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Re: Blacklisted email address has taken over

Postby TrustFire Sat Oct 01, 2011 2:51 pm

If you're running MWP 2011 you need to open a new topic here. :arrow:
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