CAN'T RENEW!

Computer problems not related to MailWasher or other Firetrust programs getting you down. Put the geeks to the test by asking about your problem here.
racket
Mystified Moa
Posts: 5
Joined: Sat Oct 01, 2011 3:29 pm

CAN'T RENEW!

Wed Oct 05, 2011 11:23 am

MW still works but i get a please renew but pressing the button gives no result. pressing the link at the bottom also nothing.

MW1.0.23
XP PRO
racket
Mystified Moa
Posts: 5
Joined: Sat Oct 01, 2011 3:29 pm

Re: CAN'T RENEW!

Wed Oct 05, 2011 12:01 pm

Have now managed to renew.
apparently there have been new versions in the last year and i had to download one of those before i could renew. Had to work it out for myself as there was no note about it and no response on hitting the button saying I had to do that. non-inquisitive/techy folks will be cornfused. The only anomaly now is the page in my account reckons i owe for two other versions!!? nope
thanks
User avatar
Pierre
Prudent Pukeko
Location: Australia - North of the "Ditch".
Posts: 994
Joined: Thu Jul 24, 2008 4:57 pm

Re: CAN'T RENEW!

Wed Oct 05, 2011 6:56 pm

There is, if you look in the correct place.

http://forum.firetrust.com/viewforum.php?f=50
IF IT AIN'T BROKE - DON'T FIX IT

I am only a ßeta Tester and getting older as well.

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