New PC

Computer problems not related to MailWasher or other Firetrust programs getting you down. Put the geeks to the test by asking about your problem here.
Cunningplan
Rattled Rabbit
Posts: 2
Joined: Sun Oct 25, 2020 2:56 am

New PC

Sun Oct 25, 2020 3:00 am

I've just bought a new PC and reinstalled MailWasher Pro 7 but it won't accept my registration key.
Any ideas as to why?
Thanks in advance for any help
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: New PC

Sun Oct 25, 2020 3:16 am

It's possibly a firewall blocking, though is it coming back with any specific message when you try the license ?
Cunningplan
Rattled Rabbit
Posts: 2
Joined: Sun Oct 25, 2020 2:56 am

Re: New PC

Sun Oct 25, 2020 3:39 am

rusticdog wrote:
Sun Oct 25, 2020 3:16 am
It's possibly a firewall blocking, though is it coming back with any specific message when you try the license ?
It just says Invalid key.
I know my current subscription is still valid until Feb next year
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: New PC

Sun Oct 25, 2020 9:42 am

OK sure thing. I've given the license a small update which makes it refresh on the registration server, perhaps something got messed up and it needs a bit of a kick.

So try again, if still no good let me know and I'll send you a small file via email to register MailWasher instead.

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