Mail Wahing problem

Troubleshooting and help for FirstAlert spam database
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Mystified Moa
Posts: 5
Joined: Fri Sep 09, 2011 9:57 pm

Mail Wahing problem

Fri Sep 09, 2011 10:02 pm

Hi Im trying to use MW pro 2011 in Windows 7, but after installation mails are not being washed away, it stays on MW. im using a POP mail a/c, if i have to delete those mails i have to go to the POP mail server & delete those mails then only MW also washes those mails. No problems in deleting blacklisted or spam mails, only the good mails are doesn't disappear from MW

Can you guide me to solve this issue.
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stan_qaz
Omniscient Kiwi
Location: Gilbert, Arizona
Posts: 8671
Joined: Fri Jul 25, 2008 5:13 am

Re: Mail Wahing problem

Sat Sep 10, 2011 3:41 am

This doesn't sound like a problem with the First Alert spam system, the topic of this forum. You should put MW questions in the MW 2011 forum.

http://forum.firetrust.com/viewforum.php?f=50

MW will only delete the messages you mark for delete, it will never delete mail not marked for deletion.

If you want your good mail deleted once your mail program has downloaded them then you need to set the mail program to do that. Look for some server option in your mail program, likely called "leave mail on server" or something similar.
I am not a Firetrust employee just a MW user.
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First rule of computer consulting: Sell a customer a Linux computer and you'll eat for a day,
sell a customer a Windows computer and you'll eat for a lifetime.
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Mystified Moa
Posts: 5
Joined: Fri Sep 09, 2011 9:57 pm

Re: Mail Wahing problem

Mon Sep 12, 2011 1:13 am

Thanks Stan

I have posted the problem to the link which you gave me.

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