How to prevent blacklist mail

Troubleshooting and help for FirstAlert spam database
rbiz
It begins with a single step
Posts: 1
Joined: Thu Jan 26, 2012 3:28 am

How to prevent blacklist mail

Thu Jan 26, 2012 3:34 am

I keep marking mail for blacklist and or spam, but it keeps reappearing, mark it blacklist again and it just keeps coming back.
I'm not an expert with mailwash, can somone tell me how to put an end to it.
Thanks in advance
Biz
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stan_qaz
Omniscient Kiwi
Location: Gilbert, Arizona
Posts: 8671
Joined: Fri Jul 25, 2008 5:13 am

Re: How to prevent blacklist mail

Thu Jan 26, 2012 6:34 am

You posted in a forum for the first alert tool, not MW, not a big deal but it makes it hard to help you.

There are two forums for MW depending on your version, v6 or 201X and since the answer is a bit different for each version you'll need to ask in the right forum.

http://forum.firetrust.com/viewforum.php?f=11

You can check to see that you have the latest version of either MW program, 6.5.4 or 1.7.0 and if you aren't on the latest upgrade to that so you won't be seeing old/fixed problems.
I am not a Firetrust employee just a MW user.
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sell a customer a Windows computer and you'll eat for a lifetime.

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