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Reporting error problem
Posted: Sat Nov 22, 2008 6:34 am
by clauderenaud
Hi,
I several times reported uncorectly classified e-mail by First Alert and even if we answer me that those messages have been removed from the system, the similar messages I receive are still classified as "known spam"...
Re: Reporting error problem
Posted: Mon Nov 24, 2008 1:53 pm
by rusticdog
I can only assume someone keeps reporting the same messages as spam that you are getting.
If you add the sending address to your Friends List, they won't be checked against FirstAlert.
The Hot Key for adding a sender to the address list is the + key
Re: Reporting error problem
Posted: Tue Nov 25, 2008 7:34 am
by clauderenaud
rusticdog wrote:I can only assume someone keeps reporting the same messages as spam that you are getting.
If you add the sending address to your Friends List, they won't be checked against FirstAlert.
The Hot Key for adding a sender to the address list is the + key
Frankly, I don't think so as those messages are for the moment FireTrust forum responses only ...
Re: Reporting error problem
Posted: Tue Nov 25, 2008 9:39 am
by stan_qaz
Whoopsie...
Claude, You just gave me my Monday chuckle.
Re: Reporting error problem
Posted: Tue Nov 25, 2008 9:49 am
by clauderenaud
The problem seems to be solved for now (I just submited few more examples to the FirstAlert department and Jeremy apparently found the solution)...