Trouble viewing emails since update

Troubleshooting and help for FirstAlert spam database
aussie
It begins with a single step
Posts: 1
Joined: Sat Aug 14, 2010 4:01 pm

Trouble viewing emails since update

Sat Aug 14, 2010 4:12 pm

Since installing the latest mail-washer yesterday, when I try to open my mail this morning all I am getting is hexadecimal code only nothing else. Is there a bug? do I have to uninstall it? how do I get to see what is in the emails??
Hope someone had an answer.
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stan_qaz
Omniscient Kiwi
Location: Gilbert, Arizona
Posts: 8671
Joined: Fri Jul 25, 2008 5:13 am

Re: Trouble viewing emails since update

Sun Aug 15, 2010 11:47 am

If you go to the spam tools section and disable FirstAlert and you still can't see your messages it is not a firstalert problem. You might want to check the MW 2010 forum and see if there are similar issues there or ask your question there.
I am not a Firetrust employee just a MW user.
--
First rule of computer consulting: Sell a customer a Linux computer and you'll eat for a day,
sell a customer a Windows computer and you'll eat for a lifetime.

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