email with attachment quarantined by mwes

Support forum for MailWasher Enterprise Server
cwh168998
Travelling Tuatara
Posts: 38
Joined: Wed Oct 28, 2015 4:10 am

email with attachment quarantined by mwes

Sat Feb 06, 2016 6:03 am

mwes said it is blocked because "Custom Filter" even the domain is in bypass list.
Please help. Thanks.
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nick.bolton
The Big Cheese
Posts: 2468
Joined: Thu Aug 28, 2008 4:02 pm

Re: email with attachment quarantined by mwes

Sat Feb 06, 2016 9:50 am

There might be two domains you need to consider, the SMTP domain which is used in the server conversation and the FROM domain which is shown in the header. Can you find the entry in the logs where this happened and post it here?

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