Web interface very slow when list quarantined email

Support forum for MailWasher Enterprise Server
cwh168998
Travelling Tuatara
Posts: 38
Joined: Wed Oct 28, 2015 4:10 am

Web interface very slow when list quarantined email

Sat Feb 06, 2016 8:40 am

The CPU only used 2% normal. But when I try to login as user, the CPU goes to 100% and never go forward to login. And it looks like only use one CPU core.
When I login as admin, I can login. But when I try to check quarantined email for a user, the CPU goes to 100% for 2 to 10 minutes to react.
User avatar
nick.bolton
The Big Cheese
Posts: 1933
Joined: Thu Aug 28, 2008 4:02 pm

Re: Web interface very slow when list quarantined email

Sat Feb 06, 2016 9:54 am

Hi, it would be really handy to see the logs otherwise we're just guessing. Also what are the specs of the computer?

For the logs, make sure the setting in MWES>>Settings>>General>>Logging, is equal to HIGH.
Location of logs
Windows: C:\Program Files\MailWasher Enterprise Server\logs
Linux: \var\log\mwes
cwh168998
Travelling Tuatara
Posts: 38
Joined: Wed Oct 28, 2015 4:10 am

Re: Web interface very slow when list quarantined email

Tue Feb 09, 2016 3:40 am

I attached the mail.log in the attachment. Please help.
Attachments
mail.log
(6.19 KiB) Downloaded 179 times
User avatar
nick.bolton
The Big Cheese
Posts: 1933
Joined: Thu Aug 28, 2008 4:02 pm

Re: Web interface very slow when list quarantined email

Tue Feb 09, 2016 9:36 am

SQLITE says that another process has control over the database, my guess would be to stop the other process so mwes can have control back.

Return to “MailWasher Enterprise Server”