Dashboard data is not correct

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PSchoon
Student Sheep
Posts: 12
Joined: Fri Aug 26, 2016 7:22 pm

Dashboard data is not correct

Postby PSchoon Tue Oct 04, 2016 8:24 pm

I've discovered that the displayed data in the dashboard is not correct. (We have a fully registered version, so that could not be the error about it). Especially the graphs which are shown, do not contain the actual data. Is there any possibility to reset this and make sure the data is correct? Or rebuild the data so the graphs will be accurate again?

Thank you !

The version we use is 3.0.0.10 of Mailwasher Server for Windows.
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nick.bolton
The Big Cheese
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Joined: Thu Aug 28, 2008 4:02 pm

Re: Dashboard data is not correct

Postby nick.bolton Tue Oct 04, 2016 8:34 pm

Interesting, I'll have to ask the devs how we might achieve this.

Could you post a screenshot so we can see? Thanks
PSchoon
Student Sheep
Posts: 12
Joined: Fri Aug 26, 2016 7:22 pm

Re: Dashboard data is not correct

Postby PSchoon Tue Oct 04, 2016 8:46 pm

nick.bolton wrote:Interesting, I'll have to ask the devs how we might achieve this.

Could you post a screenshot so we can see? Thanks


Please see attachment.

Thank you.
Attachments
161004 Firetrust Dashbord screenshot with explanation.pdf
Screenshot with explanation of the wrong data
(241.67 KiB) Downloaded 131 times
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nick.bolton
The Big Cheese
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Joined: Thu Aug 28, 2008 4:02 pm

Re: Dashboard data is not correct

Postby nick.bolton Tue Oct 04, 2016 8:50 pm

Thanks, let me come back to you!
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nick.bolton
The Big Cheese
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Re: Dashboard data is not correct

Postby nick.bolton Wed Oct 05, 2016 11:24 am

It looks like your browser is displaying cached data. Can you please do a full refresh either <shift f5> or <ctrl f5>
PSchoon
Student Sheep
Posts: 12
Joined: Fri Aug 26, 2016 7:22 pm

Re: Dashboard data is not correct

Postby PSchoon Wed Oct 05, 2016 7:05 pm

That's the trick! It works now.
Thank you for the support.
PSchoon
Student Sheep
Posts: 12
Joined: Fri Aug 26, 2016 7:22 pm

Re: Dashboard data is not correct

Postby PSchoon Thu Oct 20, 2016 7:34 pm

Maybe a suggestion on this part of the website which informs the user to refresh the data manually would be helpful to the user? I can imagine that more people experience the same 'problem'.
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nick.bolton
The Big Cheese
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Joined: Thu Aug 28, 2008 4:02 pm

Re: Dashboard data is not correct

Postby nick.bolton Fri Oct 21, 2016 7:58 am

Sure, we'll add it to the FAQ's.

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