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Dashboard data is not correct

Posted: Tue Oct 04, 2016 8:24 pm
by PSchoon
I've discovered that the displayed data in the dashboard is not correct. (We have a fully registered version, so that could not be the error about it). Especially the graphs which are shown, do not contain the actual data. Is there any possibility to reset this and make sure the data is correct? Or rebuild the data so the graphs will be accurate again?

Thank you !

The version we use is 3.0.0.10 of Mailwasher Server for Windows.

Re: Dashboard data is not correct

Posted: Tue Oct 04, 2016 8:34 pm
by nick.bolton
Interesting, I'll have to ask the devs how we might achieve this.

Could you post a screenshot so we can see? Thanks

Re: Dashboard data is not correct

Posted: Tue Oct 04, 2016 8:46 pm
by PSchoon
nick.bolton wrote:Interesting, I'll have to ask the devs how we might achieve this.

Could you post a screenshot so we can see? Thanks
Please see attachment.

Thank you.

Re: Dashboard data is not correct

Posted: Tue Oct 04, 2016 8:50 pm
by nick.bolton
Thanks, let me come back to you!

Re: Dashboard data is not correct

Posted: Wed Oct 05, 2016 11:24 am
by nick.bolton
It looks like your browser is displaying cached data. Can you please do a full refresh either <shift f5> or <ctrl f5>

Re: Dashboard data is not correct

Posted: Wed Oct 05, 2016 7:05 pm
by PSchoon
That's the trick! It works now.
Thank you for the support.

Re: Dashboard data is not correct

Posted: Thu Oct 20, 2016 7:34 pm
by PSchoon
Maybe a suggestion on this part of the website which informs the user to refresh the data manually would be helpful to the user? I can imagine that more people experience the same 'problem'.

Re: Dashboard data is not correct

Posted: Fri Oct 21, 2016 7:58 am
by nick.bolton
Sure, we'll add it to the FAQ's.