Help with evaluation needed.

Support forum for MailWasher Enterprise Server
torstenliermann
It begins with a single step
Posts: 1
Joined: Fri Jan 17, 2020 7:51 am

Help with evaluation needed.

Fri Jan 17, 2020 8:36 am

Hi,


I've been evaluating the mail washer for a few minutes. What do these messages in the log file mean:

Code: Select all

2020-01-16 20:26:06 [713017088] Error: RBLFilter::Filter::RBLSocketException - (RBL zen.spamhaus.org) - 11.137.147.136.zen.spamhaus.org rbl -3 Temporary failure in name resolution
2020-01-16 20:26:06 [713017088] Error: DNSSocket::DoQuery - StdException - UDPSocket::CheckSocketStatus - error writing from the socket [] :: failed with code 13: Permission denied, dnsServers(2a01:4f8:0:a0a1::add:1010)
Is this a problem? If so, what have I configured incorrectly?

My system is an Ubuntu 18.04

Thanks,
Torsten
User avatar
nick.bolton
The Big Cheese
Posts: 2086
Joined: Thu Aug 28, 2008 4:02 pm

Re: Help with evaluation needed.

Fri Jan 17, 2020 10:08 am

It looks like your dns is setup incorrectly as it can't resolve to that address.
User avatar
nick.bolton
The Big Cheese
Posts: 2086
Joined: Thu Aug 28, 2008 4:02 pm

Re: Help with evaluation needed.

Wed Jan 22, 2020 8:01 pm

Following up here with some additional info:

See this article:

https://www.spamhaus.org/faq/section/DNSBL%20Usage#366

in the "How do i check my DNS server results?" section. The "dig" commands in there should help to debug your dns setup.

Return to “MailWasher Enterprise Server”