MailWasher Bug?

Support forum for MailWasher Enterprise Server
Eryk
It begins with a single step
Posts: 1
Joined: Thu Sep 05, 2024 9:15 am

MailWasher Bug?

Thu Sep 05, 2024 9:43 am

When I switch off the computer, some message is displayed (see attachment) concerning some MailWasher error. What can I do?
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IMG_20240904_000054.jpg
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gingbat
Least Evil Firetrust Employee
Posts: 1455
Joined: Mon Jul 28, 2008 4:04 pm

Re: MailWasher Bug?

Fri Sep 06, 2024 6:52 am

Looks like maybe the startup video window is playing in the background and MW is failing to close this upon shutdown?

Can you click View>>Tutorial Video, is "Show on startup" selected? if so, unselect it and click X to close that screen.

If no better, or that IS already unselected, please try this:

Go Help >> User Files >> close MailWasher so it's not running >> back in the folder you opened right click on startup.xml and select Edit With Notepad (or something similar to edit the file) >> near the bottom of the file will be a line
<PlayAnimationOnStartup>True</PlayAnimationOnStartup>

Change the True to False >> Save the file >> restart MailWasher

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