Hi There,
This is rather urgent, we just moved from a SBS2003 DC to a SBS2008 DC. I have installed the latest mailwasher, and followed the installation procedure. At the moment it seems that emails originating from gmail error (see attachment) and are not coming through. We have a lot of customers using gmail, and we can't effort to loose those emails. The tracking just shows "Error" nothing else is there a way we can rescue these emails, and/or check a log ?
Thanks in advance,
Ton.
emails originating from gmail error in mailwasher
- Antoniusfm
- Student Sheep
Post
emails originating from gmail error in mailwasher
- Attachments
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- MWESGmailErrors.jpg (67.27 KiB) Viewed 18181 times
- cliff
- Evil Firetrust Employee
Post
Re: emails originating from gmail error in mailwasher
Hi there,
If you mouse-over the error message, it will display the reason for the error. Let us know what that error is
~ C
If you mouse-over the error message, it will display the reason for the error. Let us know what that error is
~ C
- Antoniusfm
- Student Sheep
Post
Re: emails originating from gmail error in mailwasher
Find attached, the emails were just test emails with a few words !
- Attachments
-
- MWESGmailErrors3.jpg (67.07 KiB) Viewed 18178 times
- cliff
- Evil Firetrust Employee
Post
Re: emails originating from gmail error in mailwasher
Hi there,
The error message shows that another spam filter is blocking the message from getting through - in the this case, Exchange Content filtering.
It is recomended to disable ALL other filtering, with exception to Recipient filtering, as it prevents mail destined for unknown/non exitant users from filling up the post master box.
~ C
The error message shows that another spam filter is blocking the message from getting through - in the this case, Exchange Content filtering.
It is recomended to disable ALL other filtering, with exception to Recipient filtering, as it prevents mail destined for unknown/non exitant users from filling up the post master box.
~ C
- Antoniusfm
- Student Sheep
Post
Re: emails originating from gmail error in mailwasher
Thanks Cliff,
I didn't realise that MS exchange Anti-spam features was interacting with the Mailwasher.
After disabling all of the Anti-spam entries (except Recipient filtering) within the Hub Transport, the emails were getting through.
Cheers.
I didn't realise that MS exchange Anti-spam features was interacting with the Mailwasher.
After disabling all of the Anti-spam entries (except Recipient filtering) within the Hub Transport, the emails were getting through.
Cheers.
- cliff
- Evil Firetrust Employee
Post
Re: emails originating from gmail error in mailwasher
No problem - glad it was a nice easy fix
~ C
~ C