Hi Nick
Have installed Mailwasher Enterprise on a server with SBS2008 installed but software crashes every 20 minutes or so and generates an error report.
I am using MWES version 2.7.2, and is fully registered ie not a trial.
Any ideas?
MWES on SBS2008
- nick.bolton
- The Big Cheese
Post
Re: MWES on SBS2008
Hi John
Thanks for letting me know & very strange as we've not had any other reported crashes.
Can you set the logging to = 1
Go to:
Windows Registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Firetrust Limited\mwes"
When changed, restart the MailWasher Enterprise Server Service (Go to Start>>Run>>Type 'services.msc' and locate MailWasher Enterprise Server, and restart).
A log file is created at "C:\Program Files\MailWasher Enterprise Server\logs\"
Please zip these up and send the log to nick.bolton@firetrust.com and we'll investigate and fix asap.
Nick
Thanks for letting me know & very strange as we've not had any other reported crashes.
Can you set the logging to = 1
Go to:
Windows Registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Firetrust Limited\mwes"
When changed, restart the MailWasher Enterprise Server Service (Go to Start>>Run>>Type 'services.msc' and locate MailWasher Enterprise Server, and restart).
A log file is created at "C:\Program Files\MailWasher Enterprise Server\logs\"
Please zip these up and send the log to nick.bolton@firetrust.com and we'll investigate and fix asap.
Nick
- nick.bolton
- The Big Cheese
- John McNeill
- Rattled Rabbit
Post
Re: MWES on SBS2008
Hi Nick
I have turned logging on now and will email you the log later today
Thanks
John McNeill
I have turned logging on now and will email you the log later today
Thanks
John McNeill
- John McNeill
- Rattled Rabbit
Post
Re: MWES on SBS2008
Sorry I meant to update this topic earlier.
The issue is now resolved thanks to the excellent support from all at Firetrust
The issue is now resolved thanks to the excellent support from all at Firetrust