MWES problem after UG from 3.0.0.14 to 3.0.0.17
Posted: Mon Aug 14, 2017 9:48 pm
Hi,
I have upgraded from 3.0.0.14 to 3.0.0.17 at three sites and all appear to have the same issue.
mail does not appear to be getting filtered and if I hover the mouse over the DELIVERED on a mail item in the STATUS column in the all emails list the popup info is preceded by 'Invalid Licence:'
When i look at 'Settings\Licence' it shows the following (I have replaced private data with **********)
Company: *************
Contact name: ***********
Email: *************
Product ID: (3) - Unknown
Subscription quantity: 9999
Subscription expires: 2018-06-19
clicking on UPDATE LICENCE returns a successful message but the above info remains the same with Product ID showing UNKNOWN.
any advice much appreciated.
I have upgraded from 3.0.0.14 to 3.0.0.17 at three sites and all appear to have the same issue.
mail does not appear to be getting filtered and if I hover the mouse over the DELIVERED on a mail item in the STATUS column in the all emails list the popup info is preceded by 'Invalid Licence:'
When i look at 'Settings\Licence' it shows the following (I have replaced private data with **********)
Company: *************
Contact name: ***********
Email: *************
Product ID: (3) - Unknown
Subscription quantity: 9999
Subscription expires: 2018-06-19
clicking on UPDATE LICENCE returns a successful message but the above info remains the same with Product ID showing UNKNOWN.
any advice much appreciated.