Some people get Spam...some people don't

Well, it's up and running, but I'm not sure if it's doing what it should.
spauldingd
Student Sheep
Posts: 10
Joined: Sat Aug 29, 2009 3:40 am

Some people get Spam...some people don't

Thu Sep 17, 2009 1:53 am

I have around 40 - 45 mail users. Since the upgrade to Enterprise there has been a tremendous amount of success and good will from my users because they're not getting as much spam as they were with the old version.

However, (there is always a however). I have one user who gets around 18-30 spam per day, and another who gets 80 per day. Root on the other hand gets 3. Is there anything I can do to help the users who are getting hit?
User avatar
nick.bolton
The Big Cheese
Posts: 1809
Joined: Thu Aug 28, 2008 4:02 pm

Re: Some people get Spam...some people don't

Thu Sep 17, 2009 10:46 am

Hi

Can you make sure these people who are getting lots of spam, that their email addresses are not on the whitelist, or infact make sure that no one in the company has their email address on the whitelist as internal mail is recognized anyway.

Can you let me know if this improves things or if this is not the case?

Thanks
spauldingd
Student Sheep
Posts: 10
Joined: Sat Aug 29, 2009 3:40 am

Re: Some people get Spam...some people don't

Fri Sep 18, 2009 4:08 am

The only white list was an IP white list for a local ISP. (The one I use for personal emails to work) I'm not certain how that got there. But I deleted it.


Not knowing if it's related to this or not. But looking at the log files, I see multiple instances of the following error.

9-17 08:02:02 [1103657904] Error: GrayListingTable::Add - failed - SQLite Error: sqlite3_step returned error code: 19 error message: constraint failed
User avatar
nick.bolton
The Big Cheese
Posts: 1809
Joined: Thu Aug 28, 2008 4:02 pm

Re: Some people get Spam...some people don't

Fri Sep 18, 2009 9:57 am

Can you make sure you're running the latest version 2.73

http://www.firetrust.com/en/products/ma ... r/download

This has many fixes in it and should help here.
spauldingd
Student Sheep
Posts: 10
Joined: Sat Aug 29, 2009 3:40 am

Re: Some people get Spam...some people don't

Tue Sep 22, 2009 1:43 am

Yep, running 2.7.3. I installed that as a replacement to the OSS version.
User avatar
nick.bolton
The Big Cheese
Posts: 1809
Joined: Thu Aug 28, 2008 4:02 pm

Re: Some people get Spam...some people don't

Tue Sep 22, 2009 9:55 am

For the people who are still getting spam, can you please send a sample of their spam to me (zip them up as attachments) to nick.bolton@firetrust.com and we'll take a look at the headers.

Of you can post them here.

Thanks
Nick

Return to “Post Installation”