Digest reports

Well, it's up and running, but I'm not sure if it's doing what it should.
keystonesystems
Mystified Moa
Posts: 7
Joined: Mon Jan 31, 2011 12:21 pm

Digest reports

Mon Jan 31, 2011 12:24 pm

Just installed the trial of MWES on Exchange 2003 SP2. For some reason we are not getting the Digest Reports. We have a user setup and even set the time to 1 hour and nothing...

Advice?
cliff
Evil Firetrust Employee
Posts: 31
Joined: Tue Jul 28, 2009 3:50 pm

Re: Digest reports

Mon Jan 31, 2011 1:45 pm

Hi there,

Some settings to check for the Digest:

* You have Digest Report checked (System > Configuration)
* Each user has a primary email address entered into the User Settings (Settings > User) - this must be receivable by the connected MTA
* Each user has an appropriate value entered into the User Settings (Settings > User) - usually their address, or even their name is appropriate

As mentioned, your MTA must be able to receive mail to the supplied addresses.

~ Cliff
keystonesystems
Mystified Moa
Posts: 7
Joined: Mon Jan 31, 2011 12:21 pm

Re: Digest reports

Mon Jan 31, 2011 1:56 pm

UserID:
Password:
Confirm password:
Primary email address:

All have values entered. email address is also a correct value.

--> MTA Hostname is the location and port of your MTA/mail server. Would this be the internal hostname address?
keystonesystems
Mystified Moa
Posts: 7
Joined: Mon Jan 31, 2011 12:21 pm

Re: Digest reports

Tue Feb 01, 2011 1:56 am

Anyone out there have any ideas?
cliff
Evil Firetrust Employee
Posts: 31
Joined: Tue Jul 28, 2009 3:50 pm

Re: Digest reports

Tue Feb 01, 2011 9:07 am

The MTA hostname should be the IP/DNS that MWES connects to. If you are receiving mail through MWES, then this is set correctly.

I'll get in touch via email :)

~ C

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