Erasing email that was already deleted in email program

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
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bowzerbird
Student Sheep
Location: Washington
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Joined: Tue Sep 28, 2010 10:40 am

Erasing email that was already deleted in email program

Thu Aug 06, 2020 7:57 am

I have MailWasher Pro on my Windows 10 computer. 

On my Samsung S9 note android phone, when I delete email and later [maybe even a few days pass] open MailWasher Pro on my Windows 10 computer, the emails deleted from the phone are still listed in MailWasher. 

Why is this? It can get tedious deleting them again in MailWasher. 😢

I love MailWasher and have been using it for years, but this is a problem. 

Can you help me with this problem? 

Thanks again, 

Ellen Morrison 
I'm a Webkinz and ANGRY BIRDZ Lunatic.
ru
rusticdog

Re: Erasing email that was already deleted in email program

Thu Aug 06, 2020 12:58 pm

Hi Ellen

Do you know if your Android is setup to access the email account using POP or IMAP ?
At a guess it will be set to IMAP as this is a common default choice. If MailWasher was using POP to access the account it's possible that emails deleted via IMAP, still show in the POP inbox. A quick change to MailWasher to try using IMAP should test that, under Settings >> Accounts >> Incoming >> change the server type at the top >> Save >> hopefully it connects all OK.

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