This Key Has been registered too many times... Seriously?

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
blckwolf
Rattled Rabbit
Posts: 2
Joined: Sat Sep 17, 2016 5:09 am

This Key Has been registered too many times... Seriously?

Thu Feb 10, 2022 3:37 am

So:

I have a lifetime license. I recently did a complete reinstall of my OS (Windows). I reinstalled MailWasher Pro, and went to re-register it only to get the error "Key has been registered too many times".

Seriously? Here's my question: I understand that Firetrust wants to prevent illegal use of their products by restricting how many times a product can be installed - i.e.: Limit the number installation to two, three, or four machines - etc. However, even Microsoft, who I consider to be the devil incarnate, has a method where I as a customer can "de-register" a machine so I can install their office product on a new machine or re-imaged machine if I need to.

Here, I have to post to a forum. Time consuming, and wasteful of server storage space storing my forum post.

So, first: Please unlock, and remove ALL previous machine registrations or reset my license use count.
Second: Please look into creating a system where I as a customer can do this myself.

Thank you.

V/R

Marc Wayman
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: This Key Has been registered too many times... Seriously?

Thu Feb 10, 2022 8:47 am

Yeah I agree, a de-registration feature would be nice. Once we can commit some programmer time to that we'll indeed take a look.
All reset now though.

Cheers
blckwolf
Rattled Rabbit
Posts: 2
Joined: Sat Sep 17, 2016 5:09 am

Re: This Key Has been registered too many times... Seriously?

Thu Feb 10, 2022 11:28 am

Thank you for the quick reply and FIX!

I hope you get the de-registration feature implemented soon (not that I plan on re-imaging my machine any time soon - but it would be nice!)

Thanks again!
Guaicuru2003
Rattled Rabbit
Posts: 2
Joined: Mon May 23, 2022 12:50 pm

Re: This Key Has been registered too many times... Seriously?

Mon May 23, 2022 1:28 pm

Today I had the same problem.
I use Mailwasher on a Desktop.
I'm trying to install my lifetime license on my Notebook, but I get the message that my license has been used too many times.
Is it possible to use this license on two computers at the same time?
If possible, how can I register on the new computer?
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: This Key Has been registered too many times... Seriously?

Mon May 23, 2022 3:39 pm

Guaicuru2003 wrote:
Mon May 23, 2022 1:28 pm
Today I had the same problem.
I use Mailwasher on a Desktop.
I'm trying to install my lifetime license on my Notebook, but I get the message that my license has been used too many times.
Is it possible to use this license on two computers at the same time?
If possible, how can I register on the new computer?
All sorted, try again now.

Cheers
Guaicuru2003
Rattled Rabbit
Posts: 2
Joined: Mon May 23, 2022 12:50 pm

Re: This Key Has been registered too many times... Seriously?

Mon May 23, 2022 5:11 pm

I got it.
Thanks a lot.
Nick B1953
It begins with a single step
Posts: 1
Joined: Tue Jul 26, 2022 4:14 am

Re: This Key Has been registered too many times... Seriously?

Tue Jul 26, 2022 7:24 am

I have this problem too. I can see that people have had it resolved but I don't see what has been done. I have just bought a new Win11 PC as a replacemnt for an old model but am not able to enter my Lifetime licence key. Any suggestions?
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: This Key Has been registered too many times... Seriously?

Tue Jul 26, 2022 10:58 am

Nick B1953 wrote:
Tue Jul 26, 2022 7:24 am
I have this problem too. I can see that people have had it resolved but I don't see what has been done. I have just bought a new Win11 PC as a replacemnt for an old model but am not able to enter my Lifetime licence key. Any suggestions?
You can either email us or post here, if you post here I have a dig through your forum sign up and hope it matches the same address you used when you registered MailWasher, which it was, so the license is now reset.

Cheers
svend
It begins with a single step
Posts: 1
Joined: Sun Aug 14, 2022 1:36 am

Re: This Key Has been registered too many times... Seriously?

Sun Aug 14, 2022 1:48 am

Jeg har i dag også fået dette problem med min lifetime licensnøgle. På grund af et problem med min Windows10, har det været nødvendigt at genstarte maskinen et utal af gange, og det har tilsyneladende nulstillet min mailwasher, så jeg nu får besked på at indtaste nøglen eller købe en ny.
Problemet er åbenbart løst for nogle, men hvordan.
Hvem eller hvor skriver jeg hen, for at få løst problemet.
ataraxy
Knowledgeable Kea
Posts: 1909
Joined: Thu Feb 26, 2009 1:17 pm

Re: This Key Has been registered too many times... Seriously?

Sun Aug 14, 2022 5:29 am

svend wrote:
Sun Aug 14, 2022 1:48 am
Hvem eller hvor skriver jeg hen, for at få løst problemet.

Email support@firetrust.com

You'll probably have to wait until Monday for a reply.
Windows 10
Titi
Rattled Rabbit
Posts: 2
Joined: Sun Sep 11, 2022 1:34 am

Re: This Key Has been registered too many times... Seriously?

Sun Sep 11, 2022 1:40 am

rusticdog wrote:
Tue Jul 26, 2022 10:58 am
Nick B1953 wrote:
Tue Jul 26, 2022 7:24 am
I have this problem too. I can see that people have had it resolved but I don't see what has been done. I have just bought a new Win11 PC as a replacemnt for an old model but am not able to enter my Lifetime licence key. Any suggestions?
You can either email us or post here, if you post here I have a dig through your forum sign up and hope it matches the same address you used when you registered MailWasher, which it was, so the license is now reset.

Cheers
Hi,

I have the same issue. Is there a way to reset my license as well ?
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: This Key Has been registered too many times... Seriously?

Wed Sep 14, 2022 11:34 am

Titi wrote:
Sun Sep 11, 2022 1:40 am
Hi,

I have the same issue. Is there a way to reset my license as well ?
All sorted, sorry for the delay
Dale
It begins with a single step
Posts: 1
Joined: Sat Sep 17, 2022 10:37 am

Re: This Key Has been registered too many times... Seriously?

Tue Sep 20, 2022 12:31 am

I have the same issue. Is there a way to reset my license as well ?
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: This Key Has been registered too many times... Seriously?

Tue Sep 20, 2022 1:06 am

Dale wrote:
Tue Sep 20, 2022 12:31 am
I have the same issue. Is there a way to reset my license as well ?
Yup all done

Cheers
Titi
Rattled Rabbit
Posts: 2
Joined: Sun Sep 11, 2022 1:34 am

Re: This Key Has been registered too many times... Seriously?

Wed Sep 21, 2022 12:14 am

rusticdog wrote:
Tue Sep 20, 2022 1:06 am
Dale wrote:
Tue Sep 20, 2022 12:31 am
I have the same issue. Is there a way to reset my license as well ?
Yup all done

Cheers
All fine now. Many thanks.

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