Multiple Microsoft 365 Accounts sign-in issue

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
IJL
It begins with a single step
Posts: 1
Joined: Wed Sep 13, 2023 3:57 am

Multiple Microsoft 365 Accounts sign-in issue

Wed Sep 13, 2023 4:11 am

I have 3 Microsoft 365 accounts, personal, work and university. MW Pro 7 (7.2.119) keeps popping up windows asking me to select an account and sign in. This happens every time MW checks for emails. It doesn't matter which account I select to sign in with, the prompt keeps appearing. This is on my home PC. All accounts set up on MW are downloading and previewing/filtering as normal, so I am confused.
I have no idea how to fix this so would appreciate any suggestions please!
Background is that I'm an IT professional with around 40 years experience (mainly in realtime systems, not home PC's) but I'm stumped by this one...
ataraxy
Knowledgeable Kea
Posts: 1947
Joined: Thu Feb 26, 2009 1:17 pm

Re: Multiple Microsoft 365 Accounts sign-in issue

Wed Sep 13, 2023 4:58 am

This is a known problem and Firetrust are working on a fix.

See viewtopic.php?f=50&t=58373&p=167632#p167632 if you'd like to try the current beta that includes the fix.
Windows 10
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: Multiple Microsoft 365 Accounts sign-in issue

Wed Sep 13, 2023 5:45 am

Yep, as ataraxy said, working on this now, should be resolved in the latest beta if you wanted to test it out, you are welcome to email support at firetrust dot com and I'll send the link.

Not to keen to post beta versions publicly.

Cheers!

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