MailWasher Pro no longer works for Xfinity Mail

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
aquaplus
Mystified Moa
Posts: 7
Joined: Wed Jul 21, 2010 9:24 am

MailWasher Pro no longer works for Xfinity Mail

Fri Nov 17, 2023 6:31 am

MailWasher will start but will not download messages from my Xfinity account. Please advise.
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: MailWasher Pro no longer works for Xfinity Mail

Fri Nov 17, 2023 9:28 am

Yes, can you please try this....


* Open Mailwasher Pro and click, Settings>>Accounts, click your account and click, "Remove Account", click, "Yes, remove it",

* Then click Help>>User Files, open the cache folder and delete the folder named, "MSAL".

* Close and restart Mailwasher Pro.

* In Mailwasher Pro click, Settings>>Accounts>>Add Email Account, type any name for this account you like, enter your email address and click Save.

* Click the Incoming tab and click "Sign in with... (your provider here)", follow the prompts and you'll be asked for permission to allow MW access to the account, ensure you agree to this.

(*NOTE: if the "sign in with ...." option does not show, enter your email account password and click Save)

* If it shows successful, click Save again on the outgoing tab, refresh folders on the IMAP tab (IF asked) and you are all set.

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