Mailwasher v. 7.12.125
Greetings. We have two different and separate respondents who live locally whose emails appear as they should in Mailwasher's inbox but even though marked as 'friend' they DO NOT transfer to Thunderbird. Other local people (and non-local) transfer correctly; it is just these two individuals.
What can be going on?
Grateful for help.
Ony some messages NOT transfering to Thunderbird
- gingbat
- Least Evil Firetrust Employee
Post
Re: Ony some messages NOT transfering to Thunderbird
Yes, this is not usually a Mailwasher issue, as it cannot actually hold the emails, it just shows you whats on the mail server, then you can delete or keep the email.
Any emails you don't delete are simply left on the mail server in the same state as before you checked mail in Mailwasher awaiting for you to send/receive in your email program....
Most importantly, although it appears MW sends mail to your email program, it does not....Mailwasher never ever sends, transfers or moves any email on to your email program.
- Mail arrives on the mail server.
- Mailwasher checks for new mail on the mail server and displays it. The email will remain on the mail server.
- Mailwasher deletes the unwanted mail from the mail server.
- Good remaining mail stays on the mail server.
- Your email program starts and downloads the remaining email from the mail server all by itself.
You see Mailwasher is not involved in the process getting the email from the mail server to your email program.
If your email program cannot download a certain email, try closing MWPro, (as possibly the mail server does not like 2 email programs accessing the mail server within XX seconds) waiting a min, then downloading it with your email program like normal.
If this is no better, then there must be a problem either with your mail server, or email client setup.... check for any rules or filters in your email client that may be preventing the download, and ensure you are checking the same accounts in your email client that you are in MW.....
Hope that helps!
Any emails you don't delete are simply left on the mail server in the same state as before you checked mail in Mailwasher awaiting for you to send/receive in your email program....
Most importantly, although it appears MW sends mail to your email program, it does not....Mailwasher never ever sends, transfers or moves any email on to your email program.
- Mail arrives on the mail server.
- Mailwasher checks for new mail on the mail server and displays it. The email will remain on the mail server.
- Mailwasher deletes the unwanted mail from the mail server.
- Good remaining mail stays on the mail server.
- Your email program starts and downloads the remaining email from the mail server all by itself.
You see Mailwasher is not involved in the process getting the email from the mail server to your email program.
If your email program cannot download a certain email, try closing MWPro, (as possibly the mail server does not like 2 email programs accessing the mail server within XX seconds) waiting a min, then downloading it with your email program like normal.
If this is no better, then there must be a problem either with your mail server, or email client setup.... check for any rules or filters in your email client that may be preventing the download, and ensure you are checking the same accounts in your email client that you are in MW.....
Hope that helps!
- ColinWB
- Rattled Rabbit
Post
Re: Ony some messages NOT transfering to Thunderbird
Thank you for this explanation. Very helpful.