Live Mail Fetching Working Irregularly

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garioch7
Travelling Tuatara
Location: Port Hastings, Nova Scotia, Canada
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Re: Live Mail Fetching Working Irregularly

Mon Feb 19, 2024 6:45 am

@gingbat ,

I tried sending the Logs from MWP via Live Mail, but that failed. I reset the log, generated new support logs, and sent them via my Gmail account. I forgot to include the URL of this topic, but I did reference my ticket number, 36813. MWP confirms logs were successfully sent via Gmail. New ticket number is 37277. Old ticket; 36813.

Anything else you need, please ask. Have a great day.

Regards,
Phil
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: Live Mail Fetching Working Irregularly

Mon Feb 19, 2024 7:30 am

Got the logs thanks Phil, and yes, that is odd, as yes, the error is exactly the same as previously, possibly related to the .ca prefix your account uses, it's with the developer now, and will let you know when I hear back....
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garioch7
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Location: Port Hastings, Nova Scotia, Canada
Posts: 84
Joined: Sat Apr 16, 2022 4:31 am

Re: Live Mail Fetching Working Irregularly

Tue Feb 20, 2024 5:08 am

@gingbat ,

Thank you for your reply. Can't believe that Firetrust would have anything against us Canucks! :lol:

Funny that it worked once when the account was first re-added and has ceased to fetch Live mail since.

Have a great day.

Regards,
Phil
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: Live Mail Fetching Working Irregularly

Tue Feb 20, 2024 7:10 am

garioch7 wrote:
Tue Feb 20, 2024 5:08 am
@gingbat ,
Thank you for your reply. Can't believe that Firetrust would have anything against us Canucks! :lol:

:lol:

garioch7 wrote:
Tue Feb 20, 2024 5:08 am
Funny that it worked once when the account was first re-added and has ceased to fetch Live mail since.

Yes, that is the problem right there, works first off, then fails a few days later... :) The developer has already looked at your files and closed the case, so should be all fixed for the next update... which "should" :lol: :lol: :lol: be any day..... :D
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garioch7
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Location: Port Hastings, Nova Scotia, Canada
Posts: 84
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Re: Live Mail Fetching Working Irregularly

Wed Feb 21, 2024 9:02 am

@gingbat ,

Well, that is great that the developer closed the case and didn't tell me . . . :cry:

I am looking forward to "any day"! :)

Glad that you like us Canucks! I didn't think it could be true that we weren't loved by everybody. :lol:

Have a great day.

Regards,
Phil
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: Live Mail Fetching Working Irregularly

Wed Feb 21, 2024 9:05 am

sorry, the case being closed is good! it means he's resolved the issue... just waiting for the beta with the repair.... :)
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: Live Mail Fetching Working Irregularly

Wed Feb 21, 2024 3:29 pm

Beta is ready and not crashing Phil, so will upload to the beta forum very soon... .ca accounts should now work correctly...
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garioch7
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Location: Port Hastings, Nova Scotia, Canada
Posts: 84
Joined: Sat Apr 16, 2022 4:31 am

Re: Live Mail Fetching Working Irregularly

Thu Feb 22, 2024 7:06 am

@gingbat ,

I downloaded and installed 7.12.208. Immediately, it fetched my Live Mail. I did not have to remove and re-add my account. I initiated a second "Check Live Mail," and that worked, too. As I was writing this, MWP went out and fetched another Live Mail message that had just arrived as per its schedule.

Should I remove and re-add the Live Mail account?

I see in the beta Forum that there are other issues with options being reported that I don't use.

I am very happy. This looks like the fix that I have been waiting for. I will let you know in the beta Forum if I encounter other issues.

Please hang on a day or so before concluding this topic as resolved, just in case . . . I will be back tomorrow.

Thank you, and have a great day.

Regards,
Phil
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: Live Mail Fetching Working Irregularly

Thu Feb 22, 2024 7:14 am

Excellent, good to hear thanks Phil, and yes, just post back if any issues... cheers!
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garioch7
Travelling Tuatara
Location: Port Hastings, Nova Scotia, Canada
Posts: 84
Joined: Sat Apr 16, 2022 4:31 am

Re: Live Mail Fetching Working Irregularly

Fri Feb 23, 2024 4:13 am

@gingbat ,

All is working perfectly. You can conclude this topic as resolved with my thanks. Have a great day.

Have a great day.

Regards,
Phil
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: Live Mail Fetching Working Irregularly

Fri Feb 23, 2024 5:32 am

Thanks Phil!!

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