Error when restoring email

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
patriciapauley
It begins with a single step
Posts: 1
Joined: Fri Mar 29, 2024 9:40 pm

Error when restoring email

Fri Mar 29, 2024 9:45 pm

Hello,
I want to restore an email, but I get an unknown error:

Diagnosis: <EVENT><NAME>MWPEXCEPTION</NAME><ID>88c54bef2a3d95b13eca66706948da57</ID><DT>2010-08-03 18:14:40</DT><MWPEXCEPTION><UID>Exception 472d2130bcca0dbcccba2b2fad548444</UID><AID>*</AID><SOURCE>MWP_SMTP::SendEmail</SOURCE><MESSAGE>StdException - SMTP failed to que message</MESSAGE><ADDXML><TYPE>SMTPSENDLIST</TYPE><HOST>smtp.isp.com</HOST><PORT>25</PORT><ACCOUNT_TEXT>Restore</ACCOUNT_TEXT><ACCOUNT>*</ACCOUNT><USER></USER><LOGINTYPE>10</LOGINTYPE><SSLMODE>0</SSLMODE><TO></TO><ORIGINAL_FROM>"xxxxxx xxxxxxx" <[email protected]></ORIGINAL_FROM><MAIL_TO>"xxxxxx xxxxxxx" <[email protected]></MAIL_TO></ADDXML></MWPEXCEPTION><ORDINAL>0</ORDINAL></EVENT>

I don`t have a problem in 6.5.3. How to solve this error?

Thanks in advance!
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: Error when restoring email

Sat Mar 30, 2024 8:02 am

Yes, if your settings are correct under the Outgoing tab for the account you are restoring from, likely it's due to a current issue in MWPro, we have resolved it in the latest beta so If you email support at firetrust dot com we can send you a copy to try if you wish....

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