Classify icon is incorrect

[ngable]

Mailwasher Pro 7.12.188 is almost always showing a red thumbs down icon for Friends and Good emails. The highlighting for the emails is green as it should be but the icon is wrong, and it doesn't change even when I click the thumbs up icon.

MW Pro Classify Icon 2024-05-26.png (5.88 KiB) Viewed 2881 times

[gingbat]

Yes, possibly the learning settings or database itself got trashed somehow....

(NOTE: this holds your learning settings, and blacklist/friendslist, so the below will reset these sorry).

Click Help>>User files in MWPro.
Minimise the folder that opens.
Click File>>Exit to close MWPro.
Maximise the folder, then open the Cache folder.
Then, (With MWPro closed) rename the MWP.db3 file to MWP1.db3 and restart MWPro,

Use it for a while marking ALL emails as either good or spam, (OR friend/black list) restart at least once every day, and see how that goes....

[ngable]

Thanks for the clear instructions. Will try that.

Update: That corrected the problem and it is working correctly now. Thank you.