My Apple - UNKNOWN ERROR

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
DannyBoy1951
Rattled Rabbit
Posts: 3
Joined: Sun Sep 06, 2020 5:47 pm

My Apple - UNKNOWN ERROR

Sun Sep 29, 2024 3:15 am

Hey, long time MW user. My wife began getting some nasty e-mails and for the first time ever, I began including her Apple e-mails with MW. Was unable to do so receiving the error message (in MW) UNKNOWN. Everything looked good after I created the account itself but upon creating the INCOMING settings that page (= incoming) shows the connection was successful but the event log is showing UNKNOWN ERROR.

I am using a Dell 'all-in-one' computer (the system is on the back side of the monitor) purchased just last year.

So I tried setting up MY Apple e-mails on MY computer and received precisely the same result: UNKNOWN ERROR.

Anybody got any ideas?

Thanks in advance,
DannyBoy
aiworldx
It begins with a single step
Posts: 1
Joined: Wed Oct 02, 2024 4:35 pm

Re: My Apple - UNKNOWN ERROR

Wed Oct 02, 2024 4:44 pm

DannyBoy1951 wrote:
Sun Sep 29, 2024 3:15 am
Hey, long time MW user. My wife began getting some nasty e-mails and for the first time ever, I began including her Apple e-mails with MW. Was unable to do so receiving the error message (in MW) UNKNOWN. Everything looked good after I created the account itself but upon creating the INCOMING settings that page (= incoming) shows the connection was successful but the event log is showing UNKNOWN ERROR.

I am using a Dell 'all-in-one' computer (the system is on the back side of the monitor) purchased just last year. geometry dash lite

So I tried setting up MY Apple e-mails on MY computer and received precisely the same result: UNKNOWN ERROR.

Anybody got any ideas?

Thanks in advance,
DannyBoy
Have any updates? I am new member and also getting UNKNOWN ERROR during account sync.
gingbat
Least Evil Firetrust Employee
Posts: 1330
Joined: Mon Jul 28, 2008 4:04 pm

Re: My Apple - UNKNOWN ERROR

Thu Oct 03, 2024 6:24 am

Sorry DannyBoy, I missed your original post!

Yes, you'll need to enable app specific password settings on your account, (this is now a requirement from Apple)....

First, you have to enable two factor (NOT two step) authentication within your Apple ID:

https://support.apple.com/en-au/HT204915

Then, log into your apple account:

https://appleid.apple.com/account/manage

And under Security >> APP-SPECIFIC PASSWORDS, clicked, "Generate Password...."

And use that same password in MWpro using these settings:



download (1).png
download (1).png (38.5 KiB) Viewed 90 times

(NOTE: don't add in the dashes apple shows for the password)

Any problems, please let me know.

Return to “MailWasher Pro 7”