Clicking icon in Notification area – nothing happens

[Hans L]

I have MWP 7.15.33, Win 10, 64-bit.

Last month, a couple of times, when I click on the MWP icon in the Notification area , nothing happens. after opening MWP with the exe file, all is back to normal. Any idea why this i happening?

Hans L

[Digerati]

This is not an uncommon problem (as seen here). It happens with other Notification area applets too. Therefore, I suspect it is a Windows problem and not MWP.

Intermittent problems are the most difficult to troubleshoot when you can not replicate the problem on demand. Unless someone else steps in, all I can offer now is to keep watch and if the problem persists, and if it appears to happen only with MWP, then come back and hopefully someone will have a better answer for you.

[gingbat]

Yes, not actually seen this myself, however if ONLY occurring with MW, and it keeps happening, possibly it is a display issue...

Please try this.....

Ensure MWpro is closed.
Go to Start, type run (then click the Run file so it runs) then in the ‘Open:’ box type (or copy / paste):

%AppData%\Firetrust\MailWasher

Delete the files:

Startup.xml
GeneralSettings.xml
Settings.xml
Display.xml

Restart Mailwasher and see how that goes....