AS it says. MWP has accumulated about a dozem emails which reguse to wash into emClient
Can you help please, as I can't see what is wrong?
Mail not washing!
- bertie11
- Travelling Tuatara
Post
Re: Mail not washing!
I should have added, I get a message saying 'Failed to login to POP server.
- gingbat
- Least Evil Firetrust Employee
Post
Re: Mail not washing!
Yes, it's very frustrating for sure, however sorry but no, there is no way MW can hold your emails, that is not the way it works... it does not download the mail then pass it along to your email client, all it does is show you what is on the mail server, then you delete any unwanted emails, then you open (or MW opens) your email client, then you click send/receive or get mail to download any mail MW did not delete.
Most importantly, although it appears MW sends mail to your email program, it does not....Mailwasher never ever sends, transfers or moves any email on to your email program.
- Mail arrives on the mail server.
- Mailwasher checks for new mail on the mail server and displays it. The email will remain on the mail server.
- Mailwasher deletes the unwanted mail from the mail server.
- Good remaining mail stays on the mail server.
- Your email program starts and downloads the remaining email from the mail server all by itself.
You see Mailwasher is not involved in the process getting the email from the mail server to your email program.
If your email program cannot download mail, try closing MWPro, (as possibly the mail server does not like 2 email programs accessing the mail server within XX seconds) waiting a min, then downloading it with your email program like normal.
If this is no better, then there must be a problem either with your mail server, or email programs setup.... check for any rules or filters in your email program that may be preventing the download, and ensure you are checking the same accounts in your email program that you are in MW.....
Hope that helps!
Most importantly, although it appears MW sends mail to your email program, it does not....Mailwasher never ever sends, transfers or moves any email on to your email program.
- Mail arrives on the mail server.
- Mailwasher checks for new mail on the mail server and displays it. The email will remain on the mail server.
- Mailwasher deletes the unwanted mail from the mail server.
- Good remaining mail stays on the mail server.
- Your email program starts and downloads the remaining email from the mail server all by itself.
You see Mailwasher is not involved in the process getting the email from the mail server to your email program.
If your email program cannot download mail, try closing MWPro, (as possibly the mail server does not like 2 email programs accessing the mail server within XX seconds) waiting a min, then downloading it with your email program like normal.
If this is no better, then there must be a problem either with your mail server, or email programs setup.... check for any rules or filters in your email program that may be preventing the download, and ensure you are checking the same accounts in your email program that you are in MW.....
Hope that helps!
- bertie11
- Travelling Tuatara
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Re: Mail not washing!
Hi, and thanks for your detailed repsonse.
I turned off MW, but when I opened emClient, still no mails are arriving. I now have 20 emails seemingly locked in MW,
And when I started emClient, it wouldn't collect either.
MW always used to for me.
I turned off MW, but when I opened emClient, still no mails are arriving. I now have 20 emails seemingly locked in MW,
And when I started emClient, it wouldn't collect either.
MW always used to for me.
- gingbat
- Least Evil Firetrust Employee
Post
Re: Mail not washing!
Yes, annoy8ing alright, but nothing to do with MW sorry, as there is no way it can hold your emails, as per my last message, it just shows what mail is on your providers mail server...
Something in emclient must be setup incorrectly, or something (a firewall etc) must be blocking emclient....?
Something in emclient must be setup incorrectly, or something (a firewall etc) must be blocking emclient....?