I’ve been in touch with Firetrust regarding this issue. I’ve tried nearly everything to install the product, but this problem just started occurring. Below are the errors and my installation attempts. I also ran sfc /scannow and used the Install/Uninstall troubleshooter. Any ideas would be appreciated!
Firetrust Mailwasher Pro not updating and file disappearing
- triciamiller
- It begins with a single step
Post
Firetrust Mailwasher Pro not updating and file disappearing
Hello,
I’ve been in touch with Firetrust regarding this issue. I’ve tried nearly everything to install the product, but this problem just started occurring. Below are the errors and my installation attempts. I also ran sfc /scannow and used the Install/Uninstall troubleshooter. Any ideas would be appreciated!

I’ve been in touch with Firetrust regarding this issue. I’ve tried nearly everything to install the product, but this problem just started occurring. Below are the errors and my installation attempts. I also ran sfc /scannow and used the Install/Uninstall troubleshooter. Any ideas would be appreciated!
- garioch7
- Travelling Tuatara
- Location: Port Hastings, Nova Scotia, Canada
Post
Re: Firetrust Mailwasher Pro not updating and file disappearing
@triciamiller,
Welcome to the Firetrust Forums. You said you were in contact with Firetrust Support. What did they suggest?
You said that you "tried nearly everything." What did you try?
You might have a corrupt download. Your HDD/SSD might have some issues. Have you run a CHKDSK? ?
Without knowing what you have tried, what was suggested to you, and your computer specs, we are just throwing darts trying to assist you.
Please help us to help you.
Thank you, have a great day, and welcome again.
Regards,
Phil
Welcome to the Firetrust Forums. You said you were in contact with Firetrust Support. What did they suggest?
You said that you "tried nearly everything." What did you try?
You might have a corrupt download. Your HDD/SSD might have some issues. Have you run a CHKDSK? ?
Without knowing what you have tried, what was suggested to you, and your computer specs, we are just throwing darts trying to assist you.
Please help us to help you.
Thank you, have a great day, and welcome again.
Regards,
Phil