IMAP Cache

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
mugsinc
Mystified Moa
Posts: 7
Joined: Tue Aug 03, 2010 2:46 pm

IMAP Cache

Tue Aug 03, 2010 2:50 pm

i have two imap accounts setup and one account keeps caching emails even after i delete the email. the other account clears the mail once i delete it. how can this be sorted.
ru
rusticdog

Re: IMAP Cache

Tue Aug 03, 2010 2:52 pm

Which email providers are the IMAP accounts with ?....well, just the one that doesn't delete properly
mugsinc
Mystified Moa
Posts: 7
Joined: Tue Aug 03, 2010 2:46 pm

Re: IMAP Cache

Tue Aug 03, 2010 3:02 pm

both are gmail
ru
rusticdog

Re: IMAP Cache

Tue Aug 03, 2010 3:10 pm

Odd. And you are just checking the Inbox folder for both ?

Also when you logon to the GMail website, under Settings >> Forwarding and POP/IMAP >> do the settings for each account match up ?
mugsinc
Mystified Moa
Posts: 7
Joined: Tue Aug 03, 2010 2:46 pm

Re: IMAP Cache

Tue Aug 03, 2010 3:12 pm

they are exactly the same
ru
rusticdog

Re: IMAP Cache

Tue Aug 03, 2010 3:24 pm

Okie doke.

I probably should have asked this first, but what do you mean by it's caching ? I took it mean that the email just doesn't delete from MailWasher.
mugsinc
Mystified Moa
Posts: 7
Joined: Tue Aug 03, 2010 2:46 pm

Re: IMAP Cache

Tue Aug 03, 2010 3:32 pm

yes, the email doesn't delete from mail washer, even after i delete it form gmail
ru
rusticdog

Re: IMAP Cache

Tue Aug 03, 2010 4:12 pm

If you can send some logs for this, if you can check the email account that won't delete properly >> mark some emails for delete >> Wash Mail >> then Check Mail again on that account >> then go Help > Send Support Logs >> enter chris as the Ticket Number >> Send Logs >> I'll take a look.
mugsinc
Mystified Moa
Posts: 7
Joined: Tue Aug 03, 2010 2:46 pm

Re: IMAP Cache

Tue Aug 03, 2010 5:30 pm

sent
ru
rusticdog

Re: IMAP Cache

Tue Aug 03, 2010 5:42 pm

Ah, can you update to 1.0.6 first, the logging in the version you have isn't really up to scratch for tracking this problem
http://forum.firetrust.com/viewtopic.php?f=50&t=6761

Cheers
mugsinc
Mystified Moa
Posts: 7
Joined: Tue Aug 03, 2010 2:46 pm

Re: IMAP Cache

Tue Aug 03, 2010 6:02 pm

it doesn't cache anymore after the update
ru
rusticdog

Re: IMAP Cache

Tue Aug 03, 2010 6:05 pm

mugsinc wrote:it doesn't cache anymore after the update
Sorry, I guess I should have checked that first :oops:
mugsinc
Mystified Moa
Posts: 7
Joined: Tue Aug 03, 2010 2:46 pm

Re: IMAP Cache

Tue Aug 03, 2010 6:31 pm

thanks for the help anyway

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