Latest Update prevents Outlook to open?

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
Pangus
Rattled Rabbit
Posts: 3
Joined: Mon Aug 16, 2010 7:36 am

Latest Update prevents Outlook to open?

Fri Aug 20, 2010 8:42 am

Since the latest update , Outlook attempts to open and leaves a message "Cannot Start Microsoft Outlook. Unable to open the Outlook window"
Not sure now ow to fix this problem and once fixed.....the big question is "should I persist with MW at this stage"
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Sidewinder
Weary Womble
Posts: 11676
Joined: Sun Mar 29, 2009 2:05 pm

Re: Latest Update prevents Outlook to open?

Fri Aug 20, 2010 9:33 am

Pangus wrote:Since the latest update , Outlook attempts to open and leaves a message "Cannot Start Microsoft Outlook. Unable to open the Outlook window"
Not sure now ow to fix this problem and once fixed.....the big question is "should I persist with MW at this stage"
(1) Were you using a prior version of MWP 2010 with Outlook.
(2) What version of Outlook are you using.

I have MWP 2010 running on two different systems with Outlook 2007 and have no problems.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Pangus
Rattled Rabbit
Posts: 3
Joined: Mon Aug 16, 2010 7:36 am

Re: Latest Update prevents Outlook to open?

Fri Aug 20, 2010 9:48 am

I had the Office 2010 Beta Version running for at last 6 months. Installed MW Pro ( paid $10 or whatever) . Worked fine except didn't clear the downlaoded emails a the previous version of MW.
A few days ago , the update for MW was nstalled and since then Outlook has malfunctioned.
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Sidewinder
Weary Womble
Posts: 11676
Joined: Sun Mar 29, 2009 2:05 pm

Re: Latest Update prevents Outlook to open?

Fri Aug 20, 2010 10:14 am

Pangus wrote:I had the Office 2010 Beta Version running for at last 6 months. Installed MW Pro ( paid $10 or whatever) . Worked fine except didn't clear the downlaoded emails a the previous version of MW.
A few days ago , the update for MW was nstalled and since then Outlook has malfunctioned.
Will your Outlook start by itself e.g. starting from the Start Menu or desktop/taskbar icon if MWP 2010 is running?

Also go to Settings, General, Washing Mail and under Email Application select use other and then browse to where the Outlook executable is located, click on it and before you do a Save add a /recycle after the .exe" . Do a Save and then see if Outlook will respond that way.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
ru
rusticdog

Re: Latest Update prevents Outlook to open?

Fri Aug 20, 2010 10:21 am

Does Outlook open normally ?

What you can also do is set MW to use another email program >> Save >> then set it back to Outlook >> this forces MailWasher to go into the Registry and get the application location again. Though I expect it's already correct given it's Outlook giving the error

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