Default Mail Check

[nsa]

And now for something really serious.

The program isn't performing the Default mail check at the required interval. I only noticed just before when I looked at the screen and it said 'Default mail last checked 1 hr and 4 mins ago'

However I also noticed at the bottom left of the screen there is a blue bar and the message 'Evaluating Message 17 of 17' that still seems to be scanning something.

What's happening?

(This time I'm NOT checking the 'Notify me' box)

[anniebrion]

Check the error log. I find that 90% of the time this is a ISP/Mail server problem stopping MWP from completing

Fire the logs off to RD: Help >> Send Support Logs >> enter chris as the Ticket Number >> Send Logs... and put a link to this thread in the desription.

A restart of MWP usually clears the problem.

[rusticdog]

The logs were very useful.

Code: Select all

09-01-2010 19:05:11.504	Error	MWPfetch::FetchThread() Unknown error

Can you enable Log Protocol under the Help Menu, does the Yahoo account work at all or always stall like this ?

[nsa]

Don't you just love messages like that!
I went back to 6.5.4 to get all my mail with no problems.
I shutdown the machine overnight (I'm in the UK) and started up this morning. It seemed a bit slow to appear, but it did.
So far, it seems to be working correctly, and I hope this will continue.
I think I have to leave it alone to collect more email and see if it still misbehaves.
I'll keep you informed, though it might take a day or so, so don't close the case just yet.

While we're at it, where are the accounts, white and black lists stored in the new version?

[rusticdog]

I sure do love those kinds of errors

While we're at it, where are the accounts, white and black lists stored in the new version?

Under Help >> User Files >> Accounts are in Accounts.xml and the Friends/Blacklist is in the MWP.db3 file in the cache subfolder.