Mailwasher Pro 7.12.173 has started giving an unknown error condition

[elleepo]

Me too... started Friday. Unknown Error message occurs with 4 email accounts on 4 different servers.

[freestone]

If their servers are down, why would it prevent my balcklist from working and my email getting read. That bug should sure be fixed.

[gingbat]

Issue resolved, please see:
viewtopic.php?f=16&t=58538&p=168432#p168432

Thanks!

[gtt1951]

Wow, just after I managed to get a download of an earlier version (and install it), Thunderbird issued a new working version 7.12.188
I've installed this and all seems to be working OK again.

[gingbat]

Issue resolved, please see:
viewtopic.php?f=16&t=58538&p=168432#p168432

Thanks!

[gregnail]

Same problem. For last few days Mailwasher Pro can not access my email and presents "unknown error". I found an answer.
First, advice from Firetrust support was unsuccessful. They advised to delete the email account in Mailwasher, Within the Mailwasher Pro app go to Help>User Files and delete the "MASL" folder from the "cache" folder, reboot, and reconfigure the email account in Mailwasher. No Luck.

However, trial and error prevailed as follows: I had a second computer with a working MailwasherPro. From the working version I opened the Mailwasher Pro app and chose "File > Export" to export the working configuration. I then uninstalled MailwasherPro from the problem computer. Reinstalled the latest version of Mailwasher Pro. When it first booted, I chose "cancel" and did not allow Mailwasher to attempt to automatically configure itself. I then used "File > Import" and imported the working configuration file from the other computer. This resolved the problem. I know many will not have a second/working mailwasherpro computer, but I hope this will be helpful to some. Greg.

[gingbat]

checkout: viewtopic.php?f=16&t=58538