Problem deleting email unknown error

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
ru
rusticdog

Re: Problem deleting email unknown error

Thu Aug 05, 2010 3:12 am

Sorry about that Gert, we'll fix this tomorrow. Under Settings >> General >> Checking Mail >> try setting the Spam Throttle to do one account at a time, that should help
User avatar
gerohl
Active Albatross
Location: Sweden
Posts: 113
Joined: Mon Jul 26, 2010 8:42 pm

Re: Problem deleting email unknown error

Thu Aug 05, 2010 7:25 pm

rusticdog wrote:Sorry about that Gert, we'll fix this tomorrow. Under Settings >> General >> Checking Mail >> try setting the Spam Throttle to do one account at a time, that should help
No problem Chris I'll try the Throttle settings and look forward to the fix ;)

- Gert
User avatar
stan_qaz
Omniscient Kiwi
Location: Gilbert, Arizona
Posts: 8671
Joined: Fri Jul 25, 2008 5:13 am

Re: Problem deleting email unknown error

Fri Aug 06, 2010 4:45 am

1.0.10 is out and should be available under Help, Check for updates.

Fix for POP deletion errors
Fix for IMAP deletion errors

and moor goodies...
I am not a Firetrust employee just a MW user.
--
First rule of computer consulting: Sell a customer a Linux computer and you'll eat for a day,
sell a customer a Windows computer and you'll eat for a lifetime.
User avatar
gerohl
Active Albatross
Location: Sweden
Posts: 113
Joined: Mon Jul 26, 2010 8:42 pm

Re: Problem deleting email unknown error

Fri Aug 06, 2010 8:47 pm

rusticdog wrote:Sorry about that Gert, we'll fix this tomorrow. Under Settings >> General >> Checking Mail >> try setting the Spam Throttle to do one account at a time, that should help
Problem solved with the new fix :thumbsup

- Gert
chrisrm
Student Sheep
Posts: 11
Joined: Sat Aug 07, 2010 6:49 am

Re: Problem deleting email unknown error

Sat Aug 07, 2010 6:52 am

I'd love to agree but I've just upgraded to 1.0.10 and I've got just this error... Anything I can send you for it?

Chris M
User avatar
Sidewinder
Weary Womble
Posts: 11676
Joined: Sun Mar 29, 2009 2:05 pm

Re: Problem deleting email unknown error

Sat Aug 07, 2010 7:05 am

chrisrm wrote:I'd love to agree but I've just upgraded to 1.0.10 and I've got just this error... Anything I can send you for it?

Chris M
When you get the error go to Help, Send Support Logs. Enter a brief description of the problem refer to this topic and put Chris in the ticket number.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
User avatar
Sidewinder
Weary Womble
Posts: 11676
Joined: Sun Mar 29, 2009 2:05 pm

Re: Problem deleting email unknown error

Sat Aug 07, 2010 7:07 am

Sidewinder wrote:
chrisrm wrote:I'd love to agree but I've just upgraded to 1.0.10 and I've got just this error... Anything I can send you for it?

Chris M
When you get the error go to Help, Send Support Logs. Enter a brief description of the problem refer to this topic and put Chris in the ticket number.

If you were to post the error detail sanitized there might be a clue there. Also does it happen all the time and if so what was MWP doing at the time?
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
chrisrm
Student Sheep
Posts: 11
Joined: Sat Aug 07, 2010 6:49 am

Re: Problem deleting email unknown error

Sat Aug 07, 2010 7:52 am

Hmm, that'll teach me. Started MWP, went to delete an email and MWP froze, then failed... Logs despatched labelled 'Chris',

Chris M

Return to “MailWasher Pro 7”