New version questions/problems?

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
ru
rusticdog

Re: New version questions/problems?

Tue Oct 19, 2010 9:07 pm

epack wrote:1. While setting up my VERY numerous accounts, sometimes it would do a test server connection when I entered/changed a password, but not all the time. This is a GOOD thing :) but I dunno how to make it do that every time I add/change one, other than upon a general/specific account incoming check. Doing it in the config is much more elegant :)
I believe the only criteria for triggering a Test is that relevant setting must be changed and saved, however if there is a check or another test still in progress I don't think the Test will fire. You can also jump straight to the Inbox which prompts you to Save and no Test would be triggered here also.
Lastly MailWasher stores the last working setup, and I do recall it does have some logic in there that might stop a Test from being fired if MailWasher thinks the account details are correct (and have previously worked)....something like that anyway, I don't seem to be able to get it working as I thought it did.

epack wrote:2. Is there any way to filter the error log? While I know it is helpful for trouble shooting, 99.99999% of the time, all I'm interested in is if the credentials failed. Failing that, especially once the accounts are all working, can logging be turned off?
You can be sure that under the View menu that "Always Show Event Log" is not checked. It would only then display itself on a 'high prioirty' error. It is also a rolling log of the last 200 'events' so it will never get to an obscene size.

epack wrote:3. As mentioned above, I have a LOT of accounts, and in my old MWP I had them prefixed to help keep them in a moderately organized list. I know I can drag them up and down, but only one at a time. The window where they are listed is VERY small, and can't be sized. Is there any other way to order them more easily other than to simply edit accounts.xml? Which I did, btw. Be nice if the accounts could let me grab/select several at a time, the way windows does it.
Apart from the + and - Hotkeys, there isn't a nice way to do this. If I recall the drag and drop wasn't playing very nice, which was why we removed it and stuck to buttons and key presses. I'm not really sure the best way to manage it though...maybe add a 'Move to top' and 'Move to bottom' ? MultiSelect would be nice.

epack wrote:4. The display options button is helpful, but the Zoom and Layout icons are not necessarily intuitive, especially the Layout ones. The others have an "intellisense" functionality where you can at least hover and see what they are, but not those two. Since hitting reset changes it immediately, I don't necessarily want to do that, since I might not be able to get it back to where it was.
Yeap that could do with some work, will pass on to the guys about that.



The Suggest site isn't get much of a look in right now, we're all spread pretty thin right now.
epack
Active Albatross
Location: Huntersville, NC
Posts: 166
Joined: Tue Sep 09, 2008 12:24 am

Re: New version questions/problems?

Wed Oct 20, 2010 1:21 am

rusticdog wrote:1. While setting up my VERY numerous accounts, sometimes it would do a test server connection when I entered/changed a password, but not all the time. This is a GOOD thing :) but I dunno how to make it do that every time I add/change one, other than upon a general/specific account incoming check. Doing it in the config is much more elegant :)
I believe the only criteria for triggering a Test is that relevant setting must be changed and saved, however if there is a check or another test still in progress I don't think the Test will fire. You can also jump straight to the Inbox which prompts you to Save and no Test would be triggered here also.
Lastly MailWasher stores the last working setup, and I do recall it does have some logic in there that might stop a Test from being fired if MailWasher thinks the account details are correct (and have previously worked)....something like that anyway, I don't seem to be able to get it working as I thought it did.
Hmm, would have thought changing any of the account params other than name would be relevant, but it's possible there could have been a test in progress. I'll watch for that. I *think*, but can't verify that saving when changing to the inbox sometimes did do the test--will watch for that as well.
epack wrote:2. Is there any way to filter the error log? While I know it is helpful for trouble shooting, 99.99999% of the time, all I'm interested in is if the credentials failed. Failing that, especially once the accounts are all working, can logging be turned off?
You can be sure that under the View menu that "Always Show Event Log" is not checked. It would only then display itself on a 'high priority error. It is also a rolling log of the last 200 'events' so it will never get to an obscene size.
I'm sorry, I wasn't clear enough on this one. I'm perfectly fine having the error log tab showing, that's a big help. I was hoping it could simply let me pick the error categories to show, that's all. But I didn't realize it did drop events off after 200, for reasons I fully agree with :) so maybe I'll change it back to not showing the tab again.
epack wrote:3. As mentioned above, I have a LOT of accounts, and in my old MWP I had them prefixed to help keep them in a moderately organized list. I know I can drag them up and down, but only one at a time. The window where they are listed is VERY small, and can't be sized. Is there any other way to order them more easily other than to simply edit accounts.xml? Which I did, btw. Be nice if the accounts could let me grab/select several at a time, the way windows does it.
Apart from the + and - Hotkeys, there isn't a nice way to do this. If I recall the drag and drop wasn't playing very nice, which was why we removed it and stuck to buttons and key presses. I'm not really sure the best way to manage it though...maybe add a 'Move to top' and 'Move to bottom' ? MultiSelect would be nice.
Yep, MultiSelect would do the trick! I know most people would be fine with the way it is, but for those of us that do maintain a lot of accounts it would sure be nice. The problem of course is when you want to move some account that is way down at the bottom to closer to the top (and vice versa of course). Not onerous, just cumbersome.
epack wrote:4. The display options button is helpful, but the Zoom and Layout icons are not necessarily intuitive, especially the Layout ones. The others have an "intellisense" functionality where you can at least hover and see what they are, but not those two. Since hitting reset changes it immediately, I don't necessarily want to do that, since I might not be able to get it back to where it was.
Yeap that could do with some work, will pass on to the guys about that.
Excellent! A minor thing, but definitely helpful. Thanks!
rusticdog wrote:The Suggest site isn't get much of a look in right now, we're all spread pretty thin right now.
Tell me about it :( I work in local county government IT and we are also spread ridiculously thin--I feel your pain :(

Thanks, RusticDog!

elaine
----
Elaine Pack
Huntersville, NC
MWP 7.12.67 on Windows 10 Pro machines
ru
rusticdog

Re: New version questions/problems?

Wed Oct 20, 2010 1:46 am

Sweet. We did always plan on some kind of Slider for the Event Log, so you could easily say to show only errors, it just never quite made it high up on the list to be done.
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stan_qaz
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Location: Gilbert, Arizona
Posts: 8671
Joined: Fri Jul 25, 2008 5:13 am

Re: New version questions/problems?

Wed Oct 20, 2010 6:37 am

You could turn grouping on and it would be possible to put the error types in individual groups.
I am not a Firetrust employee just a MW user.
--
First rule of computer consulting: Sell a customer a Linux computer and you'll eat for a day,
sell a customer a Windows computer and you'll eat for a lifetime.

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