Well, I thought I was done, but not quite. Now I can't get MailWasher to acknowledge my license renewal. Same window pops up still telling me my license has expired. MailWasher was supposed to verify my reactivated license automatically. If it could previously ascertain that my license was about to expire in one day and subsequently that it had expired, then it should be able to ascertain that my license is now active. If my security settings allowed MailWasher to alert me that my license was about to expire, then those same settings should allow MailWasher to access my account now.
Yesterday you said,
My guess would be that your security software is blocking the URL load request. Mine works fine.
What security software? I haven't set my anitivirus program to block any sites specifically. It does block sites based on it's virus signature database, but Firetrust sites open normally. Perhaps some setting in Firefox — a cookie setting? The sites firetrust.com
, and forum.firetrust.com
are set to accept cookies in Firefox. Is there another site I need to add for license verification?
You might want to look at which browser you have set as the Default.
Have you tried setting Firefox as your default browser? Maybe my problem is with using Firefox rather than using IE. Or does MailWasher automatically use IE, and there is a cookie blocking problem in IE?
I did not try to renew until after I installed MW Pro 2011 version 1.2.0, As clicking on the Renew button opens no page in any browser, is there a conflict with the new version?
If I log-in to my Firetrust User account, it shows my primary key as active, so that is not the problem.