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Old Update Bug
Posted: Sun Oct 09, 2011 7:10 am
by Duck
I thought it was fixed but I think I still have the same issue. I never got an update notice from within MWP (1.2.0) that there was a new update. After getting RD's message that there was an update, I tried but it says that I am up to date. I know that I'm now and I know that I can update manually. Is there a "fix" that I missed to get the update notice or to at least find the update when checking for updates?
Duck
Re: Old Update Bug
Posted: Sun Oct 09, 2011 7:29 am
by stan_qaz
If you have MW 2011 v 1.2.0 set to check for updates it should be doing that, you might look at your settings to see how often it is checking.
I subscribe to the update topic here so I get e-mails from the forum once rusticdog updates the post about a new version.
- Default is a weekly check
- updates.png (23.52 KiB) Viewed 8315 times
Re: Old Update Bug
Posted: Sun Oct 09, 2011 7:37 am
by Sidewinder
If you don't resolve it with Stan's information then I suggest using the "Go To Folder" hotlink shown in Stan's screen cap and delete the updates.aiu file then go to Help, Check for Updates.
Re: Old Update Bug
Posted: Sun Oct 09, 2011 7:58 am
by Duck
stan_qaz wrote:If you have MW 2011 v 1.2.0 set to check for updates it should be doing that, you might look at your settings to see how often it is checking.
I'm set up to auto check every 2 days.
stan_qaz wrote:I subscribe to the update topic here so I get e-mails from the forum once rusticdog updates the post about a new version.
updates.png
That is what I said above...that I got the notice from RD (i.e. I'm subscribed as well and that is how I knew that there was an update).
Re: Old Update Bug
Posted: Sun Oct 09, 2011 8:01 am
by Duck
Sidewinder wrote:If you don't resolve it with Stan's information then I suggest using the "Go To Folder" hotlink shown in Stan's screen cap and delete the updates.aiu file then go to Help, Check for Updates.
Yeppers...that is what I mentioned above as well...I know how to get the update but I would like it to work as advertised (i.e. inform me every two days as set or at least update when I tell it to and there is a new one out there).
I'm going to hold off updating until I hear if there is a fix for this. So far, it's all been really good. One thing that I have considered is doing a clean install. I have always "updated" rather than clean installed in the past. In the past, I have always deleted the updates.aiu file to get the update so I know that works.
Thanks for the inputs.
Duck
Re: Old Update Bug
Posted: Sun Oct 09, 2011 8:25 am
by Sidewinder
V1.3 is a full install rather than a patch.
Re: Old Update Bug
Posted: Sun Oct 09, 2011 4:26 pm
by Duck
It seemed to work find with an auto update on my Windows 7 (x64 Bit). It looks like just the Vista is having the issues.
Re: Old Update Bug
Posted: Sun Oct 09, 2011 5:20 pm
by TrustFire
Hope your MWP auto-update has not been firewalled (unknowingly) in Vista.
Re: Old Update Bug
Posted: Mon Oct 10, 2011 12:04 am
by Sidewinder
You may need to make sure that the updater.exe for MWP is "trusted".
Re: Old Update Bug
Posted: Mon Oct 10, 2011 1:11 pm
by rusticdog
Duck wrote:Sidewinder wrote:If you don't resolve it with Stan's information then I suggest using the "Go To Folder" hotlink shown in Stan's screen cap and delete the updates.aiu file then go to Help, Check for Updates.
Yeppers...that is what I mentioned above as well...I know how to get the update but I would like it to work as advertised (i.e. inform me every two days as set or at least update when I tell it to and there is a new one out there).
I'm going to hold off updating until I hear if there is a fix for this. So far, it's all been really good. One thing that I have considered is doing a clean install. I have always "updated" rather than clean installed in the past. In the past, I have always deleted the updates.aiu file to get the update so I know that works.
Thanks for the inputs.
Duck
So if you've still got the older version installed, can you try a check for updates then send me some logs ? Help >> Send Support Logs >> put chris as Ticket Number and note like 'won't update' >> Send Logs.
Cheers
Re: Old Update Bug
Posted: Tue Oct 11, 2011 9:47 pm
by Duck
TrustFire wrote:Hope your MWP auto-update has not been firewalled (unknowingly) in Vista.
Nope...it is allowed to pass. Excellent catch though.
Re: Old Update Bug
Posted: Tue Oct 11, 2011 9:47 pm
by Duck
Sidewinder wrote:You may need to make sure that the updater.exe for MWP is "trusted".
It is trusted...thanks.
Re: Old Update Bug
Posted: Tue Oct 11, 2011 9:49 pm
by Duck
rusticdog wrote:So if you've still got the older version installed, can you try a check for updates then send me some logs ? Help >> Send Support Logs >> put chris as Ticket Number and note like 'won't update' >> Send Logs.
Cheers
Thanks RD. it's on the way. Oh...and BTW, remind me to NEVER try to take a nap anywhere near you and your camera! Has she found out yet?
Re: Old Update Bug
Posted: Wed Oct 12, 2011 2:45 am
by rusticdog
She is a very forgiving woman....I don't know why, that just tells me I haven't gone far enough
Here's what's going on, in short MailWasher seemingly cannot overwrite, delete, replace, take ownership or do anything really with the updates file.
10-11-2011 04:50:16.505 MWPUI Manually checking for updates
10-11-2011 04:50:16.521 MWPUI Udating INI file
10-11-2011 04:50:16.521 MWPUI Loading INI config options
10-11-2011 04:50:16.536 MWPUI Updating app directory
10-11-2011 04:50:16.536 MWPUI Path to updates.aiu file: C:\ProgramData\Firetrust\updates\updates.aiu
10-11-2011 04:50:16.536 MWPUI Deleting updates.aiu file
10-11-2011 04:50:16.552 MWPUI Could not delete file, try setting ownership
10-11-2011 04:50:16.552 MWPUI Taking ownership of updates.aiu file
10-11-2011 04:50:16.645 MWPUI Attempted to perform an unauthorized operation.
10-11-2011 04:50:16.645 MWPUI at System.Security.AccessControl.Win32.SetSecurityInfo(ResourceType type, String name, SafeHandle handle, SecurityInfos securityInformation, SecurityIdentifier owner, SecurityIdentifier group, GenericAcl sacl, GenericAcl dacl)
at System.Security.AccessControl.NativeObjectSecurity.Persist(String name, SafeHandle handle, AccessControlSections includeSections, Object exceptionContext)
at System.Security.AccessControl.NativeObjectSecurity.Persist(String name, AccessControlSections includeSections, Object exceptionContext)
at System.Security.AccessControl.NativeObjectSecurity.Persist(String name, AccessControlSections includeSections)
at System.Security.AccessControl.FileSystemSecurity.Persist(String fullPath)
at System.IO.File.SetAccessControl(String path, FileSecurity fileSecurity)
at MailWasherPro.Update.TakeOwnershipOfFile(String file)
10-11-2011 04:50:16.677 MWPUI Deleting updates.aiu file
10-11-2011 04:50:16.677 MWPUI Access to the path 'C:\ProgramData\Firetrust\updates\updates.aiu' is denied.
10-11-2011 04:50:16.677 MWPUI at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Delete(String path)
at MailWasherPro.Update.UpdateConfigINI()
10-11-2011 04:50:16.677 MWPUI Running update check
10-11-2011 04:50:43.977 MWPUI Manually checking for updates
I would change the folder MailWasher uses and see how that goes, it's going to work the first time, but it's the next update that will be the test. Either use the same folder found under Help >> User Files >> or just create your own.
Re: Old Update Bug
Posted: Wed Oct 12, 2011 7:52 am
by Duck
rusticdog wrote:I would change the folder MailWasher uses and see how that goes, it's going to work the first time, but it's the next update that will be the test. Either use the same folder found under Help >> User Files >> or just create your own.
Thanks RD for the quick response. I will follow your suggestion but before I do, do you think it would make any difference if I just did a clean install? I'm talking about backing up the folders and just doing a complete uninstall and reinstall?
Duck
P.S. Does she have a sister? I need one of those!