1.11.0 will not install
- BMullin
- Travelling Tuatara
- Contact:
- Location: Tucson, AZ
Post
1.11.0 will not install
I downloaded the .exe on 3/16 at 1430 MST. The installation seemed to run OK, but I checked the "About" and it said I was still was running 1.8.0. I ran the install again and selected Repair, no errors but still 1.8.0. I even tried the Modify - again no errors but still 1.8.0. I have 2 desktops and had exactly the same errors on both! Can anyone help?
- Sidewinder
- Weary Womble
Post
Re: 1.11.0 will not install
Go to Help, Check for Updates and see if it then does the update correctly.
If not then: Use the Control Panel, Programs, select MWP 2011 and Uninstall. Be sure to respond Yes when it ask if you want to Save Your Settings. Then run the file that you downloaded but make sure that it is not a prior download.
If not then: Use the Control Panel, Programs, select MWP 2011 and Uninstall. Be sure to respond Yes when it ask if you want to Save Your Settings. Then run the file that you downloaded but make sure that it is not a prior download.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- BMullin
- Travelling Tuatara
- Contact:
- Location: Tucson, AZ
Post
Many thanks,
Bill
Re: 1.11.0 will not install
That didn't work, gave me this error:Sidewinder wrote:Go to Help, Check for Updates and see if it then does the update correctly.
That DID work on both PC's (Win7 x64, Vista x32), go figure!?!?Sidewinder wrote:If not then: Use the Control Panel, Programs, select MWP 2011 and Uninstall. Be sure to respond Yes when it ask if you want to Save Your Settings. Then run the file that you downloaded but make sure that it is not a prior download.
Many thanks,
Bill
- Sidewinder
- Weary Womble
Post
Re: 1.11.0 will not install
My guess is that is was somehow a busted install.
Whatever happened then did the damage that prevented the update from running.
Whatever happened then did the damage that prevented the update from running.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- rusticdog
- Firetrust Monkey
Post
Re: 1.11.0 will not install
Try downloading and installing manually from this link http://mailwasher2011.s3.amazonaws.com/ ... 032012.exe
Let me know if the same happens
Let me know if the same happens
- djmorgan
- Rattled Rabbit
Post
Re: 1.11.0 will not install
I experienced the same problem as detailed above, even after running the exe the version remains 1.8.0
I'll uninstall now and run the upgrade to see what happens.
UPDATE: Yep that worked, used the update file to remove then reinstall kept the settings and all good now
David
I'll uninstall now and run the upgrade to see what happens.
UPDATE: Yep that worked, used the update file to remove then reinstall kept the settings and all good now
David
ASUS P6X58D Premium LGA1366 X58
Intel core I7 950 3.06GHZ CPU
12Gb Corsair 1600MHz
Corsair H70 Water cooling
2 x MSI Cyclone GTX460
Intel 240Gb 510 SSD
2 x Seagate 1Tb @ 7200rpm
2 x HP 2159m monitors 1920 x 1080
2 x LG BH10LS30 BD/DVD Multi disc
Intel core I7 950 3.06GHZ CPU
12Gb Corsair 1600MHz
Corsair H70 Water cooling
2 x MSI Cyclone GTX460
Intel 240Gb 510 SSD
2 x Seagate 1Tb @ 7200rpm
2 x HP 2159m monitors 1920 x 1080
2 x LG BH10LS30 BD/DVD Multi disc
- Duck
- Active Albatross
Post
Re: 1.11.0 will not install
I may have the same problem. I tried to upload the support logs but they won't send either.
Is there a manual way to send "support longs"?
Is there a manual way to send "support longs"?
- rusticdog
- Firetrust Monkey
Post
Support Logs don't capture the install unfortunately. Maybe check out this post, shows how to create a full installer log file and might shed light on what's going wrong.
Try a direct install too, taking the autoupdater out will simplify things
http://forum.firetrust.com/viewtopic.ph ... 392#p59392
Re: 1.11.0 will not install
Duck wrote:I may have the same problem. I tried to upload the support logs but they won't send either.
Is there a manual way to send "support longs"?
Support Logs don't capture the install unfortunately. Maybe check out this post, shows how to create a full installer log file and might shed light on what's going wrong.
Try a direct install too, taking the autoupdater out will simplify things
http://forum.firetrust.com/viewtopic.ph ... 392#p59392
- Duck
- Active Albatross
Post
Duck
Re: 1.11.0 will not install
That did not work. I was having this problem on two computers (desktop w/ Windows 7 and laptop w/ Vista). I tried again what Sidewinder suggested above (thanks Sidewinder) and it worked on the desktop. I'll report back when I get a chance to try it on the laptop.rusticdog wrote:Duck wrote:I may have the same problem. I tried to upload the support logs but they won't send either.
Is there a manual way to send "support longs"?
Support Logs don't capture the install unfortunately. Maybe check out this post, shows how to create a full installer log file and might shed light on what's going wrong.
Try a direct install too, taking the autoupdater out will simplify things
http://forum.firetrust.com/viewtopic.ph ... 392#p59392
Duck
- Duck
- Active Albatross
Post
Re: 1.11.0 will not install
I did what Sidewinder suggested on the laptop and it worked! For some reason, I was unable to get the installer to work even while directly clicking on it. I would get an "access denied" warning, but after removing and reinstalling, it's all good.
- bardos
- Travelling Tuatara
Post
Re: 1.11.0 will not install
I don't get it. Which is the latest version of mailwasher? 1.11 or 1.80?
- anniebrion
- βeta Tester
- Contact:
- Location: Milkyway, Sol, Earth, UK, London
Post
Re: 1.11.0 will not install
1.11.0 it the current version, there is no 1.80 it was 1.8.0bardos wrote:I don't get it. Which is the latest version of mailwasher? 1.11 or 1.80?
Annie.......... PC details
Mailwasher Pro βeta [v 7.12.39]
Mailwasher Pro βeta [v 7.12.39]