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Re: A note to people who use CCleaner

Posted: Sat Mar 30, 2013 3:55 pm
by Warwick
I noticed that Mailwasher was included in CCleaner (Pro) and wondered if it would empty the MW recycle bin. If I remember correctly, it didn't, but that might have been because I had System / Empty Recycle Bin unticked in CCleaner.

Re: A note to people who use CCleaner

Posted: Sat Mar 30, 2013 10:06 pm
by TrustFire
Warwick wrote:I noticed that Mailwasher was included in CCleaner (Pro) and wondered if it would empty the MW recycle bin.
The MWP Recycle Bin is not to be confused with the Recycle Bin entry on CCleaner.

ATM, the MWP entry at CCleaner bears a flawed rule that can result in loss of the MWP Learning data and Friend's List. It is highly recommended to leave that entry un-checked (disabled.)

Warwick wrote:If I remember correctly, it didn't, but that might have been because I had System / Empty Recycle Bin unticked in CCleaner.
When the Recycle Bin entry on CCleaner is left checked (enabled,) CCleaner will clean the Recycle Bin that comes with one's OS - this entry is not related to the MWP Recycle Bin.

Re: A note to people who use CCleaner

Posted: Thu Apr 11, 2013 11:44 am
by KJS
I use CCleaner. It doesn't list Mailwasher. It lists McAfee which isn't installed on my system....

Re: A note to people who use CCleaner

Posted: Thu Apr 11, 2013 11:53 am
by Sidewinder
KJS wrote:I use CCleaner. It doesn't list Mailwasher. It lists McAfee which isn't installed on my system....
Just be careful of the update it will wipe your BL, FL and Bayesian learning data.

Re: A note to people who use CCleaner

Posted: Thu Apr 11, 2013 4:40 pm
by TrustFire
KJS wrote:I use CCleaner. It doesn't list Mailwasher.
Is your CCleaner the latest 4.00.4064 :?:

KJS wrote:It lists McAfee which isn't installed on my system....
You may try deleting the following 2 registry entries:-
  • [HKLM\SOFTWARE\McAfee\AVEngine]
  • [HKCU\Software\SiteAdvisor]

Re: A note to people who use CCleaner

Posted: Fri Apr 12, 2013 2:44 am
by KJS
Oh, no. It's 3.26.1. I'll check that out, thanks.

Re: A note to people who use CCleaner

Posted: Fri Apr 12, 2013 4:03 am
by TrustFire
You can also subscribe to the CCleaner topic which is listed along with other useful software at the internal beta channel; to be amongst the first ones to receive notifications of new releases. ;)

Re: A note to people who use CCleaner

Posted: Fri Apr 12, 2013 2:06 pm
by rusticdog
For what it's worth, the "CCleaner Team" (whoever that is) are idiots.


Here is the reply I got from CCleaner....

I've forwarded this information over to our CCleaner team, who believes that this problem does not exist when using the latest version of MailWasher. I understand that you are affiliated with Firetrust, the makers of MailWasher, so I am not certain that this will help.

If you're already using the latest version of MailWasher, please let us know. If not, can you please update to the latest version of the software and check to see if the problem still exists?

:crazy

Re: A note to people who use CCleaner

Posted: Fri Apr 12, 2013 5:06 pm
by TrustFire
Bloody Muppets!!! :facepalm

Re: A note to people who use CCleaner

Posted: Fri Apr 12, 2013 5:10 pm
by rusticdog
TrustFire wrote:Bloody Muppets!!! :facepalm
Not encouraging, but we'll get there eventually.

Re: A note to people who use CCleaner

Posted: Fri Apr 12, 2013 7:14 pm
by schnief
rusticdog wrote:For what it's worth, the "CCleaner Team" (whoever that is) are idiots.
I don't know if this'll help, but I've sent Piriform the link to a little video I made.
http://edu-net.net/media/ccleaner/

By the way, I'm aware I didn't completely or accurately explain what it actually does to MWP, but I figured it would be OK.

Re: A note to people who use CCleaner

Posted: Fri Apr 12, 2013 7:20 pm
by rusticdog
Coolio :thumbsup


In my earlier email to them I did specifically detail what files are safe to remove at any time, being .log and the logs subfolder. They just don't believe me quite yet.

Re: A note to people who use CCleaner

Posted: Fri Apr 12, 2013 7:28 pm
by schnief
rusticdog wrote:Coolio :thumbsup
If you happen to see Peter Jackson, please tell him I'm gettin' a new camera and am gettin' ready for my newest film epic: "The Lord of the Rings Meets the Hobbit While Using Mail WasherPro" - so he'd better watch out!

Re: A note to people who use CCleaner

Posted: Mon Apr 15, 2013 11:56 pm
by TrustFire
Warwick wrote:I noticed that Mailwasher was included in CCleaner (Pro) and wondered if it would empty the MW recycle bin. If I remember correctly, it didn't, but that might have been because I had System / Empty Recycle Bin unticked in CCleaner.
Recycle_Bin.png
Recycle_Bin.png (107.89 KiB) Viewed 11371 times

Re: A note to people who use CCleaner

Posted: Wed Apr 17, 2013 12:54 pm
by rusticdog
Quick update.
I've contacted our CCleaner team again who has confirmed this as an issue and said that they will have this fixed in the next version of our software, which will be released around April 25th.