Access Denied on Check for Update?

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epack
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Location: Huntersville, NC
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Access Denied on Check for Update?

Sat Oct 08, 2016 1:49 am

MWP 7.8.0 on Windows 10 v1511 machine. First time I'd done an explicit check for update on this machine since I updated it to Windows 10. I was surprised when it threw an Access Denied error message, with no explanation whatsoever. I've got my UAC setting on the lowest level, and "should" be able to see or access anything on my machine. What am I doing wrong?

TIA

Elaine
Charlotte, NC
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Elaine Pack
Huntersville, NC
MWP 7.12.67 on Windows 10 Pro machines
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TrustFire
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Re: Access Denied on Check for Update?

Sat Oct 08, 2016 1:57 am

Navigate to the directory containing the MWP program data (C:\ProgramData\Firetrust) and check whether a folder named updates exists — if not, create it and then try the check for updates... once more.
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epack
Active Albatross
Location: Huntersville, NC
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Joined: Tue Sep 09, 2008 12:24 am

Re: Access Denied on Check for Update?

Sat Oct 08, 2016 3:00 am

There were "mailwasher" and "mwinstall7.8" folders, no updates folder. Created it, and tried it again, no good. Tried setting the attributes on all three folders, including files below, to not be Read Only, again, no good. Tried exiting/reentering MWP (as it was running when I changed the attributes), again, did not work. Wish there was an error code, maybe that might help, but it just says "Access Denied", so I'm unsure if it's a MWP error or maybe a Windows error.

elaine
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Elaine Pack
Huntersville, NC
MWP 7.12.67 on Windows 10 Pro machines
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rusticdog
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Re: Access Denied on Check for Update?

Sat Oct 08, 2016 3:25 am

Under Settings >> General >> Updates >> it will detail the folder it wants to use, perhaps that has been set to something else ? If so, check that the folder MailWasher wants to use exists.
epack
Active Albatross
Location: Huntersville, NC
Posts: 166
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Re: Access Denied on Check for Update?

Sat Oct 08, 2016 3:31 am

Now that's weird. First of all, it showed the folder as being my *desktop*. Not sure how THAT happened, certainly wasn't me :) I changed it to the new Updates folder, and now it works fine. That said, tho, my *desktop* shows as not being 100% RW, as it used to be, but that's a question for another forum :)

Thanks so much!

elaine
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Elaine Pack
Huntersville, NC
MWP 7.12.67 on Windows 10 Pro machines
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TrustFire
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Re: Access Denied on Check for Update?

Sat Oct 08, 2016 3:52 am

epack wrote:That said, tho, my *desktop* shows as not being 100% RW, as it used to be, but that's a question for another forum :)
That may actually be a good thing from my personal point-of-view — on all the client machines that I administer to, the Desktop is re-mapped and disabled. :devil

Edit:—
  • Damn, the Board spoiler stopped functioning completely (on this forum.) :(
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