Mailwasher Pro V7.11 not starting

[snifferpro2013]

I just downloaded Mailwasher Pro Lifetime and installed it on a Win 10 Pro desktop.

After install was complete it presented a screen to start Mailwasher after clicking next.

Mailwasher attempts to start and does nothing.

Assistance please.

[Sidewinder]

Check your security software it may have Quarantined your MWP

[snifferpro2013]

I'm only using Windows Defender

[snifferpro2013]

These items show up in Event Viewer - Seems to have occurred after .net framework update

Application: MailWasherPro.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.EntryPointNotFoundException
at System.Windows.Interop.OSVersionHelper.IsWindows10RS2OrGreater()
at System.Windows.Interop.OSVersionHelper..cctor()

Exception Info: System.TypeInitializationException
at System.Windows.Interop.HwndTarget.InitProcessDpiAwareness()
at System.Windows.Interop.HwndTarget.InitializePrimaryDpiScale()
at System.Windows.Interop.HwndTarget..ctor(IntPtr)
at System.Windows.Interop.HwndSource.Initialize(System.Windows.Interop.HwndSourceParameters)
at System.Windows.Window.CreateSourceWindow(Boolean)
at System.Windows.Window.CreateSourceWindowDuringShow()
at System.Windows.Window.SafeCreateWindowDuringShow()
at System.Windows.Window.ShowHelper(System.Object)
at System.Windows.Window.Show()
at MailWasherPro.Splasher.ShowSplash()
at MailWasherPro.Startup.Main(System.String[])



Faulting application name: MailWasherPro.exe, version: 2017.7.11.0, time stamp: 0x592493fc
Faulting module name: KERNELBASE.dll, version: 10.0.14393.1198, time stamp: 0x5902845a
Exception code: 0xe0434352
Fault offset: 0x000da9f2
Faulting process id: 0x2684
Faulting application start time: 0x01d2e83404568669
Faulting application path: C:\Program Files (x86)\Firetrust\MailWasher\MailWasherPro.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 1788ce7d-7174-4a29-b496-787198ce8f3c
Faulting package full name:
Faulting package-relative application ID:

[TrustFire]

Did you try uninstalling your .NET Framework and then referring to this post for further instructions.

[snifferpro2013]

I just uninstalled the .net faramework update, restarted the system and still have same issue.

I also get a popup after win 10 starts that says
"The type initializer for
System.Windows.Interop.OSVersionHelper threw an exception

Error on Startup.png (10.7 KiB) Viewed 11176 times

[TrustFire]

Did you install the full, offline .NET Framework from the link, as per the rest of my instructions?

[rusticdog]

Can you try running a .NET Repair https://www.microsoft.com/en-nz/downloa ... x?id=30135

[snifferpro2013]

I downloaded the full standalone installer and installed.
Rebooted.
Error popup on system startyp did not come up.
MW setup screens showed up.
Set up MW
Retreived mail.
MW now working.

Thanks for the insight and help.

Issue resolved.

[kronckew]

after latest win10 update, was working fine before.
i get error : the invocation of the constructor on type 'mailwasherpro.customdatagridcontrol' that matches the specified binding constraints threw an exception, MW7.1.1.0

latest wondows 10 insider x64 16257.1 rs3 build

[kronckew]

deleted the start.xml file as instructed. still got error. returned to prev. version of win10 to get mailwasher working again.
just installed the x64 16275.1000 pro rs3 update from this week. installed fine & mailwasher is still working. problem solved.

[rprofet]

I too am having issues with MW 711 as of today. Per reading this post, I have attempted a repair of the .net framework, I also attempted to download the complete 4.7 .net framework and it said I already had it. I am using Win 10 1703.

I try to run MW and I get the splash screen then it crashes.

This is the Event Viewer entry:

Application: MailWasherPro.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at System.Xml.XmlDocument.Load(System.IO.Stream)
at MailWasherPro.App.LoadBaseLanguage()
at MailWasherPro.App.OnStartup(System.Windows.StartupEventArgs)
at System.Windows.Application.<.ctor>b__1_0(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run(System.Windows.Window)
at MailWasherPro.Startup.Main(System.String[])

Please help

Ray

[kronckew]

what windows 10 1703 build no? settings - system - about, under windows specifications, or open a command window, it's the first line.

win10 has .net 4.7 built in.

[rprofet]

Build 15063. 540

Thanks for your help

Ray

[TrustFire]

I try to run MW and I get the splash screen then it crashes.

1. Ensure that MailWasher is not running in the background
2. Copy your User Files — C:\Users\YourProfileName\AppData\Roaming\Firetrust, to a different location
3. Navigate to C:\Users\YourProfileName\AppData\Roaming\Firetrust\MailWasher to delete the Startup.xml file

If that fails to resolve the MailWasher crash:—

1. Uninstall your existing copy
2. Install a fresh copy of the latest release
3. Report back (before restoring your User Files)