mailwasher pro 7.11 this key has been registered too many times

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
PhilDekkard
Mystified Moa
Posts: 5
Joined: Sun Feb 10, 2019 8:02 pm

Re: mailwasher pro 7.11 this key has been registered too many times

Tue Apr 30, 2019 1:21 am

rusticdog wrote:
Thu Mar 28, 2019 10:31 am
Sorry about that. Fixed.
A new problem occured: MW can´t remember the key. Every time i open MW it keeps asking for a key. I'm out of options.
Pls help
Cheers
Kurt
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: mailwasher pro 7.11 this key has been registered too many times

Tue Apr 30, 2019 1:52 am

Hi Kurt

Go into Help >> Common Files >> delete the file named key.file >> restart MailWasher >> re-enter the license.
PhilDekkard
Mystified Moa
Posts: 5
Joined: Sun Feb 10, 2019 8:02 pm

Re: mailwasher pro 7.11 this key has been registered too many times

Tue Apr 30, 2019 2:32 am

rusticdog wrote:
Tue Apr 30, 2019 1:52 am
Hi Kurt

Go into Help >> Common Files >> delete the file named key.file >> restart MailWasher >> re-enter the license.
it worked. thx a lot for the quick response,
Cheers
Kurt
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: mailwasher pro 7.11 this key has been registered too many times

Tue Apr 30, 2019 2:46 am

Also download and install 7.12, it has a fix I believe that relates to keys, it will install fine over the top
https://www.firetrust.com/products/mail ... o/download
Chaz
Student Sheep
Posts: 13
Joined: Thu Feb 18, 2016 9:19 am

Re: mailwasher pro 7.11 this key has been registered too many times

Fri May 03, 2019 4:38 am

Have same issue.
Downloaded 7.12.1
Key file no longer exists.

I have a Lifetime license. MW is installed on 3 devices - includes this.
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: mailwasher pro 7.11 this key has been registered too many times

Fri May 03, 2019 10:23 am

Hi Chaz

Try again now, I've reset the license on our end.

Cheers
Chaz
Student Sheep
Posts: 13
Joined: Thu Feb 18, 2016 9:19 am

Re: mailwasher pro 7.11 this key has been registered too many times

Sat May 04, 2019 3:26 am

Rustic,

It looks good. :D
Thank you ever so much.
It is greatly appreciated.
Working well, now. :thumbsup

Many thanks,
chaz...
dvdvnr
Student Sheep
Posts: 13
Joined: Tue Aug 24, 2010 9:14 am

Re: mailwasher pro 7.12.67 this key has been registered too many times

Sun Oct 16, 2022 6:32 am

Hi

I've got the same issue. Replaced the disk in my PC, downloaded and installed the latest MailWasher Pro (7.12.67). Restored the previous data fine but now my lifetime key isn't accepted.

David
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: mailwasher pro 7.12.67 this key has been registered too many times

Sun Oct 16, 2022 10:10 am

dvdvnr wrote:
Sun Oct 16, 2022 6:32 am
Hi

I've got the same issue. Replaced the disk in my PC, downloaded and installed the latest MailWasher Pro (7.12.67). Restored the previous data fine but now my lifetime key isn't accepted.

David
All sorted, try again now.

Cheers
dvdvnr
Student Sheep
Posts: 13
Joined: Tue Aug 24, 2010 9:14 am

Re: mailwasher pro 7.11 this key has been registered too many times

Mon Oct 17, 2022 9:07 pm

Many thanks.

I see from this post that there's no official way to "de-register" MW on a computer in order to move the licence to a new PC:
viewtopic.php?t=21400

Is this something you will add in a future version of MW?

David
FredStone
Rattled Rabbit
Posts: 2
Joined: Fri Jan 20, 2023 5:58 am

Re: mailwasher pro 7.11 this key has been registered too many times

Fri Jan 20, 2023 6:01 am

Hello.

I have the same problem with my lifetime licence key.
How can I solve this issue?

Thanks in advance for answering and helping.
gingbat
Least Evil Firetrust Employee
Posts: 1010
Joined: Mon Jul 28, 2008 4:04 pm

Re: mailwasher pro 7.11 this key has been registered too many times

Fri Jan 20, 2023 7:38 am

No problem, just email support with your rego key and we'll be able to reset it for you....
FredStone
Rattled Rabbit
Posts: 2
Joined: Fri Jan 20, 2023 5:58 am

Re: mailwasher pro 7.11 this key has been registered too many times

Fri Jan 20, 2023 8:13 am

Thank you. I did so and hope, they will answer me soon. On the other hand there are still 28 days left in the trial period. So there's no reason for panic... ;-)
gingbat
Least Evil Firetrust Employee
Posts: 1010
Joined: Mon Jul 28, 2008 4:04 pm

Re: mailwasher pro 7.11 this key has been registered too many times

Fri Jan 20, 2023 8:27 am

Sweet as... :)

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