Bouncing

[Quillan]

I bounce spam emails in the hope that I will get knocked off whatever lists although the spam keeps coming.

It turns out that when I click on bounce and whilst everything seems to indicate the spam email is being bounced it isn't. I have two domains (not on my ISP's server) plus my personal email account with my ISP. I sent an email from one of my domains to the other then bounced it back but never received the bounced email. Tried it the other way round, same result. I also tried with my personal email account, same thing. I know the (POP3) accounts are set up correctly because they work with outlook 2007 and the port numbers etc. are the same in both Outlook and Mailwasher Pro. Other than that Mailwasher Pro works OK.

[Digerati]

I bounce spam emails in the hope that I will get knocked off whatever lists although the spam keeps coming.

It is really a useless feature. It is only good for bouncing "legitimate" emails from your X, not for spam.

The problem is spammers don't use their own email addresses. Instead, they "spoof" some other address in their emails that may or may not be a real address. In any case, the bounce does NOT go back to where you want it to so it is pointless for using to get your name removed from their lists.

[Quillan]

With respect that not the important thing. The point is it does not appear to bounce emails. Is this a fault or what?

[TrustFire]

The point is it does not appear to bounce emails. Is this a fault or what?

The bounce feature is working great.

I know the (POP3) accounts are set up correctly because they work with outlook 2007 and the port numbers etc. are the same in both Outlook and Mailwasher Pro.

Bouncing uses the SMTP protocol — not POP3.

[Quillan]

Hi, I thought POP3 was a generic term for the type of mail system, perhaps I was wrong. Yes, of course, your right, for sending mail and the "Outgoing" setting i.e. smtp are set correctly, or should I say the same, as Outlook 2007 which has no problem sending emails. Thanks anyway for understanding my problem. Any further help would be appreciated.

[TrustFire]

Please do let us know which e-mail service (for example — Gmail, Yahoo, etc., etc.) you need help with and one of us would be glad to assist.

[Quillan]

I have two domains with email facilities both are hosted by AvaHost.net. My personal ISP is Orange.

[TrustFire]

Unfortunately, I have no experience with AvaHost.net — nevertheless, you could check whether either of the following helps.

First, try with the Server Port Number at 465 (also, the sections highlighted red, need to be replaced with your own):—

SMTP_Server_Settings__(465).png (58.66 KiB) Viewed 8224 times

[/center]

If the above fails, try with the Server Port Number at 25 (also, the sections highlighted red, need to be replaced with your own):—

SMTP_Server_Settings__(25).png (58.82 KiB) Viewed 8224 times

[/center]

[TrustFire]

Have just made changes to both the above illustrations — there were some mistakes.

[Quillan]

I use Port 26 because port 25 is blocked by my ISP. Here are the two error logs

Port 25

Description: An unknown error has occurred. MailWasher is unable to determine the cause of this error.

Diagnosis: <EVENT><NAME>MWPEXCEPTION</NAME><ID>2d2e4564cae2526fb9ca6d284db654b1</ID><DT>2017-10-27 12:31:48</DT><MWPEXCEPTION><UID>Exception 4efe635aa2832eb1a95addc4f69667a5</UID><AID>BounceAcct48486941</AID><SOURCE>SMTPservice::SendEmailList</SOURCE><MESSAGE>StdException - SMTP login failed</MESSAGE><ADDXML><TYPE>SMTPSENDLIST</TYPE><HOST>enquiry@xxxxxxxxxxx.com</HOST><PORT>25</PORT><ACCOUNT_TEXT>Bounce</ACCOUNT_TEXT><ACCOUNT>BounceAcct48486941</ACCOUNT><USER>enquiry@zzzzzzzzzzzzz.com</USER><LOGINTYPE>5</LOGINTYPE><SSLMODE>0</SSLMODE></ADDXML></MWPEXCEPTION><ORDINAL>0</ORDINAL></EVENT>

Port 26

Description: An unknown error has occurred. MailWasher is unable to determine the cause of this error.

Diagnosis: <EVENT><NAME>MWPEXCEPTION</NAME><ID>415477f74eb52c8a06abd54320aaec6e</ID><DT>2017-10-27 12:33:39</DT><MWPEXCEPTION><UID>Exception 4efe635aa2832eb1a95addc4f69667a5</UID><AID>BounceAcct48486941</AID><SOURCE>SMTPservice::SendEmailList</SOURCE><MESSAGE>StdException - SMTP login failed</MESSAGE><ADDXML><TYPE>SMTPSENDLIST</TYPE><HOST>enquiry@xxxxxxxxxxxx.com</HOST><PORT>26</PORT><ACCOUNT_TEXT>Bounce</ACCOUNT_TEXT><ACCOUNT>BounceAcct48486941</ACCOUNT><USER>enquiry@zzzzzzzzzzzz.com</USER><LOGINTYPE>5</LOGINTYPE><SSLMODE>0</SSLMODE></ADDXML></MWPEXCEPTION><ORDINAL>0</ORDINAL></EVENT>

[TrustFire]

Firstly, in order to avoid getting spammed — you may want to edit just the identifiable parts from your last post (if any.)

You could then retry Server Port Numbers 462, 25 (and 26) after disabling the SMTP server requires authentication option, as illustrated below:—

SMTP_Server_Settings__(465).png (61.61 KiB) Viewed 8217 times

[/center]

SMTP_Server_Settings__(25).png (61.73 KiB) Viewed 8217 times

[/center]

[Sidewinder]

Some email providers prohibit bouncing due to the floods of spam that it can cause.