I 'm getting the notification about subscription renewal and it's stopping me doing anything with Mailwasher even though I've renewed my subscription months ago. I've removed and re-installed mailwasher but it hasn't helped. Any ideas please.
Regards.
Dave
Subscription Renewal Notice
- TrustFire
- βeta Tester
- Location: 127.0.0.1
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Re: Subscription Renewal Notice
Navigate to Help >>----> Common Files >> (in the explorer windows that pops open, delete the key.file, if present) >>----> (restart MWP)
Navigate once again to Help >>----> Registration >>----> (re-enter your license) >>----> Activate.
Navigate once again to Help >>----> Registration >>----> (re-enter your license) >>----> Activate.
MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)
- studiofyra
- It begins with a single step
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Re: Subscription Renewal Notice
I am having the same issue. I followed the instructions to remove the key file. The program starts in trial mode saying my trail has expired. I enter my registration key and I get this error: "Unknown error occurred during activation, please try again in five minutes". I have tried several times over the past hour with the same error occurring. Is there anything else I can do.
- TrustFire
- βeta Tester
- Location: 127.0.0.1
Post
Re: Subscription Renewal Notice
Firstly, I would ensure that the key is edition-appropriate — the key for V6 and lower does not qualify to activate the V7 and higher.
Then, I would check the logs of both — the third party firewall (if any) and the native Windows firewall, as well; to determine if the server check for licensing is being blocked and thereby preventing your MailWasher copy from getting activated.
Then, I would check the logs of both — the third party firewall (if any) and the native Windows firewall, as well; to determine if the server check for licensing is being blocked and thereby preventing your MailWasher copy from getting activated.
MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)
- rusticdog
- Firetrust Monkey
Post
Re: Subscription Renewal Notice
Sorry folks, we had some server issues this morning. All should be well now though.